Crime data shows what happened. Community sentiment explains why it matters. See how Edmonton Police Service uses continuous feedback to guide strategy and performance.

Discover how police agencies are moving beyond annual surveys to use real-time community engagement data for dynamic strategic planning and building public trust.

Public safety isn’t just about crime rates, it’s about how safe people feel. Together with the National Policing Institute, Zencity has launched the Public Safety Confidence Index: the first nationwide measure of Americans’ trust in law enforcement and their sense of safety. Built from over 20,000 resident voices, the Index offers leaders and communities a new data-driven way to listen, build trust, and take action.

Public safety leaders face a widening gap between perception and reality. Explore key insights from MCCA & IACP 2025 and how data and trust can bridge it.