Where Resident Input
Meets Local Government

Zencity has been an essential tool in helping us, as a city, better connect with, and serve, our residents.

Zencity is a powerful tool for helping us make data-driven recommendations to Town Council, and also imperative in helping Council Members feel confident about their decision.

The most important question I have been trying to solve is how do we, as a city, understand the silent majority? This is why we use Zencity, who is shifting the paradigm on understanding our citizens.

One of the first things I do every morning is scroll through the Zencity feed and determine whether there is anything crucial that my team and I need to tackle. As a relatively new county manager, it's a lifesaving tool for me and an excellent data source.

Church attendance is down due to Covid, even in our community where in-person worship is very highly valued. I’m wondering what this might mean for our community public meetings where attendance was typically very light even 10 years ago. That’s why we’re glad to be partnered with Zencity who is at the forefront as resident engagement continues to go more and more digital.

The goal with Zencity is to benchmark how community members think about all of the different smart city projects we are rolling out. It’s a way for us to potentially identify additional expenditures, but also to let us know the impact of all of our different smart city initiatives on the community.

Zencity has been an early win in terms of improving operational efficiency and cost savings. Zencity consolidates everything into one place. It’s easy to use and it surpasses all of the other platforms we were using to understand what's happening in our city.

Zencity is a great partner that helps me identify blind spots, monitor trends, and spot emerging issues on social media to provide a more timely response or correct misinformation. Zencity's data and analytics are great tools for public agencies managing social media communications.

I always have one of my monitors turned on to Zencity. It allows me to see the bigger picture about what my public thinks and feels, but also to drill down into just about everything in real time.

We believe Zencity’s city-centric technology, including its sentiment analysis and unique geolocation capabilities, has great potential in helping cities make more data-driven decisions.

Zencity and the team behind it have quickly proven to be incredibly powerful in helping us refine our approaches to whom, when, and how we communicate on very important topics to our community.

Beaverton’s staff is small and nimble. Zencity saves us time and money, particularly when it comes to pulling reports. Thanks to Zencity, we’re able to quickly and easily gather data on topics that would have normally taken extensive staff time. Zencity is therefore an excellent capacity building tool for us, and a resource-saver.

Zencity helped us pinpoint the significant spike in social media interactions surrounding the railroad issue impacting our City. With this powerful qualitative and quantitative data, we quickly understood that an action by the City was necessary in order to mitigate this issue before it got worse. With Zencity’s insights, we were able to build an effective initiative and communicate productively with our residents.