Promoting data-driven decisions in local governance
Local government leaders around the world use Zencity to improve the efficiency and effectiveness in all aspects of their work, such as:
Performance management
Track specific initiatives, events, and projects in real-time and over time, accessing wide spread resident feedback at the touch of a button
Strategic-planning & budgeting
Aggregate and analyze information from a multitude of data-sources for a big picture perspective of the trends in your community
Proactive governance
Track data and resident feedback from multiple sources on an ongoing basis to recognize trends as they happen in real-time
Community engagement
Connect to residents by responding to community feedback as it arises, when and where it arises, and in the language your residents are using
Hearing from more voices
Tap into a plethora of data sources in parallel to ensure that you’re hearing from as many community members as possible, while listening to your community-at-large and not just a group of active, interested stakeholders
Building trust
Apply data-smart governance to allocate resources and incorporate resident feedback into the decision-making process
Augment your comms efforts
Introducing Zencity 360's Comms Toolkit
Augment your communication efforts and save valuable time with a suite of new Zencity tools aimed at making your work more efficient, effective, and impactful. Leverage the power of AI to generate press releases and posts; plan, schedule, and publish across all of your common social media accounts; and assess the impact of your work – all directly from your Zencity 360 platform.
Zencity is a powerful tool for helping us make data-driven recommendations to Town Council, and also imperative in helping Council Members feel confident about their decision.
Dan Ault
Assistant City Manager, Cary, NC
The most important question I have been trying to solve is how do we, as a city, understand the silent majority? This is why we use Zencity, who is shifting the paradigm on understanding our citizens.
Chris McMasters
Chief Information Officer, Corona, CA
One of the first things I do every morning is scroll through the Zencity feed and determine whether there is anything crucial that my team and I need to tackle. As a relatively new county manager, it's a lifesaving tool for me and an excellent data source.
Jonathan Lewis
County Administrator, Sarasota County, FL
Church attendance is down due to Covid, even in our community where in-person worship is very highly valued. I’m wondering what this might mean for our community public meetings where attendance was typically very light even 10 years ago. That’s why we’re glad to be partnered with Zencity who is at the forefront as resident engagement continues to go more and more digital.
Warren Lehr
City Manager, City of Owasso, OK
The goal with Zencity is to benchmark how community members think about all of the different smart city projects we are rolling out. It’s a way for us to potentially identify additional expenditures, but also to let us know the impact of all of our different smart city initiatives on the community.
Jesse Bounds
Director of Innovation, Houston, TX
Zencity has been an early win in terms of improving operational efficiency and cost savings. Zencity consolidates everything into one place. It’s easy to use and it surpasses all of the other platforms we were using to understand what's happening in our city.
Michael Pegues
Chief Information Officer, Aurora, IL
Zencity is a great partner that helps me identify blind spots, monitor trends, and spot emerging issues on social media to provide a more timely response or correct misinformation. Zencity's data and analytics are great tools for public agencies managing social media communications.
John Pope
Public Information Manager, City of Newport Beach, CA
I always have one of my monitors turned on to Zencity. It allows me to see the bigger picture about what my public thinks and feels, but also to drill down into just about everything in real time.
Julie Brechbill
Community Relations Manager, Roswell, GA
We believe Zencity’s city-centric technology, including its sentiment analysis and unique geolocation capabilities, has great potential in helping cities make more data-driven decisions.
Marc A. Ott
Executive Director, ICMA and former Austin City Manager
Zencity and the team behind it have quickly proven to be incredibly powerful in helping us refine our approaches to whom, when, and how we communicate on very important topics to our community.
Susan Moran
Chief of Strategic Communications, Cary, NC
Beaverton’s staff is small and nimble. Zencity saves us time and money, particularly when it comes to pulling reports. Thanks to Zencity, we’re able to quickly and easily gather data on topics that would have normally taken extensive staff time. Zencity is therefore an excellent capacity building tool for us, and a resource-saver.
Abigail Elder
Director, Office of the Mayor, Beaverton, OR
Zencity helped us pinpoint the significant spike in social media interactions surrounding the railroad issue impacting our City. With this powerful qualitative and quantitative data, we quickly understood that an action by the City was necessary in order to mitigate this issue before it got worse. With Zencity’s insights, we were able to build an effective initiative and communicate productively with our residents.
Alan Bernstein
Director of Communications, Houston, TX
Discover how hundreds of cities and counties have informed their decisions with more resident voices
This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as essential are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
These Cookies are necessary for the Services to function properly and cannot be disabled. They are usually only set in response to actions made by you, enabling functions like navigation, login or setting preferences. These cookies do not store information about you that will be used for other purposes.
These cookies enable the services to provide enhanced functionality and personalization. They may be set by us (first-party Cookies) or by third-party providers who work with us (third-party Cookies).
This type of Cookie helps us to secure and maintain our services, and to remember your preferences for tools found on the services. They are also used for gathering analytics data on how you interact with our Services and the improvement performance of the site accordingly. If you do not allow these Cookies, we will not know when you have visited our site.
These cookies make advertisements more relevant to the user. Our advertising partners may use it to show you relevant ads on different websites by uniquely identifying your browser and internet device.