Understand wide-scale feedback trends

ZenCity is a new and better way for cities to incorporate data into decision making. We do this by collecting millions of data points from resident interactions and then transforming this data into real-time and ongoing insights using AI. Local governments use ZenCity to prioritize resources, track performance and connect with their community.

How it Works

01

  • Collect
  • We automatically collect millions of resident and city- generated data points from across a variety of sources like social media and 311

02

  • Analyze
  • With the use of advanced AI, the data is classified and sorted to identify topics, trends, anomalies, and sentiment

03

  • Understand
  • Stakeholders receive detailed, actionable insights about their citizens, accessible through an easy-to-use online platform and mobile app

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