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Data-driven Decision Making for Local Government

Powered by AI, Zencity transforms data from all of the touchpoints residents have with their city into actionable insights

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OUR CITIES

Trusted by local government professionals like you

Dan Ault

Zencity was a powerful tool for helping us make data-driven recommendations to Town Council, and also imperative in helping Council Members feel confident about their decision.

Dan Ault

Assistant City Manager, Cary, NC

Marc A. Ott

We believe Zencity’s city-centric technology, including its sentiment analysis and unique geolocation capabilities, has great potential in helping cities make more data-driven decisions.

Marc A. Ott

Executive Director, ICMA and former Austin City Manager

Susan Moran

In the few short months we’ve had Zencity, both the tool and the team behind it have quickly proven to be incredibly powerful in helping us refine our approaches to whom, when, and how we communicate on very important topics to our community.

Susan Moran

Chief of Strategic Communications, Cary, NC

Chris McMasters

The most important question I have been trying to solve is how do we, as a city, understand the silent majority? This is why we use Zencity, who is shifting the paradigm on understanding our citizens.

Chris McMasters

Chief Information Officer, Corona, CA

Mayor Denny Doyle

Zencity has been an essential tool in helping us, as a city, better connect with, and serve, our residents.

Mayor Denny Doyle

Beaverton, OR

Michael Pegues

In the short time we’ve used Zencity, it’s been an early win in terms of improving operational efficiency and cost savings. Zencity consolidates everything into one place. It’s easy to use and it surpasses all of the other platforms we were using to understand what's happening in our city.

Michael Pegues

Chief Information Officer, Aurora, IL

Julie Brechbill

I always have one of my monitors turned on to Zencity. It's really useful to me because it allows me to see the bigger picture about what my public thinks and feels, but also to drill down into just about everything in real time.

Julie Brechbill

Community Relations Manager, Roswell, GA

Dennis John

Zencity is the next generation of citizen engagement. We're using it to get a broader understanding of the discourse of the silent majority instead of always responding to the more vocal minority who show up at meetings.

Dennis John

Chief Information Officer, Arlington, TX

Abigail Elder

Beaverton’s staff is small and nimble. Zencity saves us time and money, particularly when it comes to pulling reports. Thanks to Zencity, we’re able to quickly and easily gather data on topics that would have normally taken extensive staff time. Zencity is therefore an excellent capacity building tool for us, and a resource-saver.

Abigail Elder

Director, Office of the Mayor, Beaverton, OR

Jesse Bounds

The goal with Zencity is to benchmark how community members think about all of the different smart city projects we are rolling out. The purpose is two-fold. It’s a way for us to potentially identify additional expenditures, but also to let us know the impact on the community of all of our different smart city initiatives.

Jesse Bounds

Director of Innovation, Houston, TX

THE CHALLENGE

Measuring the impact of your work shouldn’t be so hard

Most cities today rely on limited resident feedback. Connecting the dots generated through online and offline sources is a struggle, and traditional feedback tools like surveys, hotlines, social media tracking, and committee meetings simply aren’t enough. These tools are limited in scope; have low engagement rates; and do not produce data in real-time.

The Zencity Advantage

We’re reinventing the way cities make decisions

Local government leaders and city managers across the world are leveraging Zencity to make more data-driven decisions and improve the efficiency and effectiveness of their work. They use Zencity for:

Performance Management

Performance Management

Track specific initiatives, events, and projects in your city in real-time and over time, accessing city-wide resident feedback at the touch of a button

Strategic-Planning & Budgeting

Strategic-Planning & Budgeting

Aggregate and analyze information from a multitude of data-sources for a big picture perspective of the trends in your community

Proactive Governance

Proactive Governance

Track data and resident feedback from multiple sources on an ongoing basis to recognize trends as they happen in real-time

Community Engagement

Community Engagement

Connect to residents by responding to community feedback as it arises, when and where it arises, and in the language your residents are using

Hearing the Silent Majority

Hearing the Silent Majority

Tap into a plethora of data sources in parallel to ensure that you’re hearing from as many community members as possible, while listening to your community-at-large and not just to a vocal minority or a group of active, interested stakeholders

Increasing Public Trust

Increasing Public Trust

Apply data-smart governance to allocate city resources and incorporate resident feedback into the decision-making process

We're helping dozens of cities leverage real resident feedback

Read Case Studies

THE ZENCITY SOLUTION

An award-winning AI tool for local governments

With close to zero integration, we gather and analyze resident generated data using AI, and then deliver actionable insights that help local governments prioritize resources, track performance, and connect with their communities

Dive into the Zencity Solution

OUR MISSION

Together with our partner-cities, we’re setting a new standard for performance management in local government

Our AI driven platform helps local government professionals like you translate what people want in their cities more effectively. This eliminates the guesswork from policymaking and powers data-driven decision-making across city hall

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