Understand wide-scale feedback trends
ZenCity is a new and better way for cities to incorporate data into decision making. We do this by collecting millions of data points from resident interactions and then transforming this data into real-time and ongoing insights using AI. Local governments use ZenCity to prioritize resources, track performance and connect with their community.
The most important question I have been trying to solve is how do we, as a city, understand the silent majority? This is why we use ZenCity, who is shifting the paradigm on understanding our citizens.
Chris McMastersChief Information Officer, Corona, CA
Zen City provides Fort Lauderdale with a unique tool that allows us to strategically understand the feedback of our community in an easy-to-use dashboard.
Lee FeldmanCity Manager, Fort Lauderdale, FL
ZenCity is the next generation of citizen engagement. We're using it to get a broader understanding of the discourse of the silent majority instead of always responding to the more vocal minority who show up at meetings.
Dennis JohnChief Information Officer, Arlington, TX
In the few short months we’ve had ZenCity, both the tool and the team behind it have quickly proven to be incredibly powerful in helping us refine our approaches to whom, when, and how we communicate on very important topics to our community
Susan Moran, APRChief of Strategic Communications, Cary, NC
With ZenCity's help, we're able to analyze data based on real resident feedback, and make more data-driven decisions.
Ron BarazaniCEO/ City of Modiin Economic Development Authority - Ofek Mgmt.
How it Works
- We automatically collect millions of resident and city- generated data points from across a variety of sources like social media and 311
- With the use of advanced AI, the data is classified and sorted to identify topics, trends, anomalies, and sentiment
- Stakeholders receive detailed, actionable insights about their citizens, accessible through an easy-to-use online platform and mobile app