Where Resident Input
Meets Local Government
Hear from all of your residents and better connect to your community's heartbeat with Zencity, a cross-channel platform that takes civic engagement to the next levelRequest a Demo
Supporting local government agencies of all sizes
Town of Cary, NC
West Sacramento, CA
Fort Lauderdale, FL
Elucd joins Zencity, redefining civic engagement
Zencity has acquired Elcud, and now offers actionable insights based on organic feedback alongside pro-active, representative resident surveys to ensure you can effortlessly hear from all corners of your community 24/7.Read about our new synergy
Measuring the impact of your work shouldn’t be so hard
Today, most government agencies are relying on limited resident feedback. Connecting the dots generated through online and offline sources is a struggle, and traditional feedback tools like town hall meetings and phone surveys simply aren’t enough. These tools are limited in scope; have low engagement rates; and do not produce data in real-time.
YOU'RE IN GREAT COMPANY
Trusted by local government professionals like you
Zencity has been an essential tool in helping us, as a city, better connect with, and serve, our residents.
Mayor Denny Doyle
Zencity is a powerful tool for helping us make data-driven recommendations to Town Council, and also imperative in helping Council Members feel confident about their decision.
Assistant City Manager, Cary, NC
The most important question I have been trying to solve is how do we, as a city, understand the silent majority? This is why we use Zencity, who is shifting the paradigm on understanding our citizens.
Chief Information Officer, Corona, CA
One of the first things I do every morning is scroll through the Zencity feed and determine whether there is anything crucial that my team and I need to tackle. As a relatively new county manager, it's a lifesaving tool for me and an excellent data source.
County Administrator, Sarasota County, FL
The goal with Zencity is to benchmark how community members think about all of the different smart city projects we are rolling out. It’s a way for us to potentially identify additional expenditures, but also to let us know the impact of all of our different smart city initiatives on the community.
Director of Innovation, Houston, TX
Zencity has been an early win in terms of improving operational efficiency and cost savings. Zencity consolidates everything into one place. It’s easy to use and it surpasses all of the other platforms we were using to understand what's happening in our city.
Chief Information Officer, Aurora, IL
I always have one of my monitors turned on to Zencity. It allows me to see the bigger picture about what my public thinks and feels, but also to drill down into just about everything in real time.
Community Relations Manager, Roswell, GA
We believe Zencity’s city-centric technology, including its sentiment analysis and unique geolocation capabilities, has great potential in helping cities make more data-driven decisions.
Marc A. Ott
Executive Director, ICMA and former Austin City Manager
Zencity and the team behind it have quickly proven to be incredibly powerful in helping us refine our approaches to whom, when, and how we communicate on very important topics to our community.
Chief of Strategic Communications, Cary, NC
Beaverton’s staff is small and nimble. Zencity saves us time and money, particularly when it comes to pulling reports. Thanks to Zencity, we’re able to quickly and easily gather data on topics that would have normally taken extensive staff time. Zencity is therefore an excellent capacity building tool for us, and a resource-saver.
Director, Office of the Mayor, Beaverton, OR
Zencity helped us pinpoint the significant spike in social media interactions surrounding the railroad issue impacting our City. With this powerful qualitative and quantitative data, we quickly understood that an action by the City was necessary in order to mitigate this issue before it got worse. With Zencity’s insights, we were able to build an effective initiative and communicate productively with our residents.
Director of Communications, Houston, TX
The Zencity Advantage
We’re reinventing the way cities and counties make decisions
Local government leaders around the world are leveraging Zencity to make more data-driven decisions and improve the efficiency and effectiveness of their work. They use Zencity for:
Track specific initiatives, events, and projects in real-time and over time, accessing wide spread resident feedback at the touch of a button
Strategic-Planning & Budgeting
Aggregate and analyze information from a multitude of data-sources for a big picture perspective of the trends in your community
Track data and resident feedback from multiple sources on an ongoing basis to recognize trends as they happen in real-time
Connect to residents by responding to community feedback as it arises, when and where it arises, and in the language your residents are using
Hear Beyond the STP
Tap into a plethora of data sources in parallel to ensure that you’re hearing from as many community members as possible, while listening to your community-at-large and not just a group of active, interested stakeholders
Increasing Public Trust
Apply data-smart governance to allocate resources and incorporate resident feedback into the decision-making process
THE ZENCITY SOLUTION
An award-winning AI tool for local governments
With close to zero integration, we gather and analyze resident generated data using AI, and then deliver actionable insights that help local governments prioritize resources, track performance, and connect with their communities