Data-driven Decision Making for Local Government
Powered by AI, Zencity transforms data from all of the touchpoints residents have with their city into actionable insightsRequest a Demo
Trusted by local government professionals like you
Zencity was a powerful tool for helping us make data-driven recommendations to Town Council, and also imperative in helping Council Members feel confident about their decision.
Assistant City Manager, Cary, NC
We believe Zencity’s city-centric technology, including its sentiment analysis and unique geolocation capabilities, has great potential in helping cities make more data-driven decisions.
Marc A. Ott
Executive Director, ICMA and former Austin City Manager
In the few short months we’ve had Zencity, both the tool and the team behind it have quickly proven to be incredibly powerful in helping us refine our approaches to whom, when, and how we communicate on very important topics to our community.
Chief of Strategic Communications, Cary, NC
The most important question I have been trying to solve is how do we, as a city, understand the silent majority? This is why we use Zencity, who is shifting the paradigm on understanding our citizens.
Chief Information Officer, Corona, CA
Zencity has been an essential tool in helping us, as a city, better connect with, and serve, our residents.
Mayor Denny Doyle
In the short time we’ve used Zencity, it’s been an early win in terms of improving operational efficiency and cost savings. Zencity consolidates everything into one place. It’s easy to use and it surpasses all of the other platforms we were using to understand what's happening in our city.
Chief Information Officer, Aurora, IL
I always have one of my monitors turned on to Zencity. It's really useful to me because it allows me to see the bigger picture about what my public thinks and feels, but also to drill down into just about everything in real time.
Community Relations Manager, Roswell, GA
Zencity is the next generation of citizen engagement. We're using it to get a broader understanding of the discourse of the silent majority instead of always responding to the more vocal minority who show up at meetings.
Chief Information Officer, Arlington, TX
Beaverton’s staff is small and nimble. Zencity saves us time and money, particularly when it comes to pulling reports. Thanks to Zencity, we’re able to quickly and easily gather data on topics that would have normally taken extensive staff time. Zencity is therefore an excellent capacity building tool for us, and a resource-saver.
Director, Office of the Mayor, Beaverton, OR
The goal with Zencity is to benchmark how community members think about all of the different smart city projects we are rolling out. The purpose is two-fold. It’s a way for us to potentially identify additional expenditures, but also to let us know the impact on the community of all of our different smart city initiatives.
Director of Innovation, Houston, TX
One of the first things I do every morning is scroll through the Zencity feed and determine whether there is anything crucial that my team and I need to tackle. As a relatively new county manager, it's a lifesaving tool for me and an excellent data source.
County Administrator, Sarasota County, FL
Zencity helped us pinpoint the significant spike in social media interactions surrounding the railroad issue impacting our City. With this powerful qualitative and quantitative data, we quickly understood that an action by the City was necessary in order to mitigate this issue before it got worse. With Zencity’s insights, we were able to build an effective initiative and communicate productively with our residents.
Director of Communications, Houston, TX
Why do we use a tool like Zencity? Because social media is the new city arena. People used to sit in a town square and share their thoughts, but now they do that via social media. So we must listen to them and understand what people are thinking. Yet in order to do that we are not just generally listening, we are relating that analysis to specific events that are happening in the city.
Chief Information Officer, Tel Aviv Municipality, Israel
We’ve tried other platforms in the past that were time-consuming, didn’t provide us with city-specific information, and were a nightmare to use. Zencity is intuitive and helps us to tailor our strategic planning and focus for our community.
Director of Communications, Mayor’s Office, Jackson, MS
We utilize Zencity to understand at a glance community sentiment across a variety of media outlets and digital channels. Before Zencity it was hard to obtain this valuable data. Thanks to Zencity we are able to see how our emergency information is dispersed and the community's reaction in real-time. This has been a game-changer for us when managing severe weather scenarios and other challenges.
Marketing and Web Developer, Savannah, GA
Zencity allows us to better listen and understand the needs of our larger community and monitor as concerns change. This information and data aides us in providing top quality city services to our residents.
Mayor Betsy Price
Fort Worth, TX
Measuring the impact of your work shouldn’t be so hard
Most cities today rely on limited resident feedback. Connecting the dots generated through online and offline sources is a struggle, and traditional feedback tools like surveys, hotlines, social media tracking, and committee meetings simply aren’t enough. These tools are limited in scope; have low engagement rates; and do not produce data in real-time.
The Zencity Advantage
We’re reinventing the way cities make decisions
Local government leaders and city managers across the world are leveraging Zencity to make more data-driven decisions and improve the efficiency and effectiveness of their work. They use Zencity for:
Track specific initiatives, events, and projects in your city in real-time and over time, accessing city-wide resident feedback at the touch of a button
Strategic-Planning & Budgeting
Aggregate and analyze information from a multitude of data-sources for a big picture perspective of the trends in your community
Track data and resident feedback from multiple sources on an ongoing basis to recognize trends as they happen in real-time
Connect to residents by responding to community feedback as it arises, when and where it arises, and in the language your residents are using
Hearing the Silent Majority
Tap into a plethora of data sources in parallel to ensure that you’re hearing from as many community members as possible, while listening to your community-at-large and not just to a vocal minority or a group of active, interested stakeholders
Increasing Public Trust
Apply data-smart governance to allocate city resources and incorporate resident feedback into the decision-making process
THE ZENCITY SOLUTION
An award-winning AI tool for local governments
With close to zero integration, we gather and analyze resident generated data using AI, and then deliver actionable insights that help local governments prioritize resources, track performance, and connect with their communities
Together with our partner-cities, we’re setting a new standard for performance management in local government
Our AI driven platform helps local government professionals like you translate what people want in their cities more effectively. This eliminates the guesswork from policymaking and powers data-driven decision-making across city hallJoin Us