Communicate
From Fragmented Tools to Coordinated Communications
One platform to plan, publish, manage and measure resident communications.
Connection Across Every Channel and Location
Zencity Communicate helps government teams make every message easier to plan, publish, measure and connect back to what residents care about.
Annual Budgeting & Planning
Publish budget decisions grounded in what residents said, and close the loop transparently.
Resident Communications
Draft, publish, and measure outbound communications grounded in community insight.
Performance Management
Share evidence that programs and campaigns are working - not just assertions.
Council Meeting Preparation
Coordinate communications before and after every meeting from a single calendar.
Strategic Initiatives
Coordinate multi-channel campaigns and updates across the full lifecycle of a project.
Incident Response
Respond quickly and consistently across every channel when something happens.
How Communicate Closes the Loop
Built to help teams move from scattered tools and disconnected feedback to coordinated communications that are planned, published and measured in one place.
The Problem
Communications teams are managing too many tools, disconnected calendars and scattered resident comments, making it hard to see what is scheduled, sent or landing.
The Zencity Approach
Communicate brings social publishing, engagement, resident contacts and AI-powered content tools into one coordinated workflow, grounded in what Listen and Ask reveal.
The Result
Teams save time, coordinate across channels, respond to residents and show leadership clear evidence that outreach is working.
The Features That Power Ask
Content Pages
Content Pages
Personalized, branded hubs and project-specific webpages to publish information about key initiatives.
Unified Publishing Calendar
Unified Publishing Calendar
Every social post, across all profiles in one view. Schedule weeks ahead. No coordination overhead.
Message Updates
Message Updates
Send targeted email updates to specific resident audiences.
Auto-Post Writer
Auto-Post Writer
Draft platform-appropriate content from a plain-language brief using AI.
Peer Post Library
Peer Post Library
Find real posts from peer agencies, filtered by topic and performance.
Audience Building
Audience Building
Capture new subscribers through embedded forms and Ask survey audiences.
Campaign Management
Campaign Management
Create and manage social media campaigns and reports with the ability to tag to a single campaign.
Performance Analytics
Performance Analytics
Track views, engagement, follower growth and sentiment shifts in presentation-ready reports.
Start Building Trust Today
Learn what local governments have achieved with Zencity.
How Kent County, MI, used Zencity to Assess Threat to County Buildings and Plan its Security Strategy Saving over $500K
How the City of Philadelphia Better Aligned Vaccine Hesitancy Outreach with Resident Concerns Using Community Feedback
How the Chicago Public Health Department used Zencity Organic to publicize the city’s Narcan distribution program and combat fentanyl overdoses
How Wasco County, OR used Zencity Surveys to Prepare for a Cross-Agency Town Hall Meeting on Homelessness
How Nevada County, CA, is using Zencity and Community Feedback Data for Performance Management
Keeping Your (Digital) Ear to the Ground: How Fort Lauderdale Heard its Wider Community
Zencity Integrations
Keep working with your favorite systems.
Ready to get started?
Reach out to our team to schedule a demo.