Zencity - Data-driven Decision Making for Local Government

Austin, TX

Being able to pinpoint exactly what is driving community conversations in a matter of minutes is invaluable. Zencity is a powerful tool which helps us see where our messages are resonating and where we need to course correct in almost real-time.

Alicia Dean

Marketing Communications Consultant, Austin, TX

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Aurora, IL

Since the shooting in Aurora, Zencity has become part of our tapestry. It’s a very powerful tool in the decision-making process because it helps the Mayor laser focus in on the concerns of the community and it helps us keep the pulse of the community.

Clayton Muhammad, Director Community Relations/Public Information

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Fontana, CA

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Fort Lauderdale, FL

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Jackson, MS

We’ve tried other platforms in the past that were time-consuming, didn’t provide us with city-specific information, and were a nightmare to use. Zencity is intuitive and helps us to tailor our strategic planning and focus for our community.

Candice Cole

Director of Communications, Mayor’s Office, Jackson, MS

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Los Angeles, CA

Chicago, IL

Houston, TX

Cary, NC

Zencity was a powerful tool for helping us make data-driven recommendations to Town Council, and also imperative in helping Council Members feel confident about their decision.

Dan Ault, Assistant City Manager, Cary, NC

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Savannah, GA

We utilize Zencity to understand at a glance community sentiment across a variety of media outlets and digital channels. Before Zencity it was hard to obtain this valuable data. Thanks to Zencity we are able to see how our emergency information is dispersed and the community's reaction in real-time. This has been a game-changer for us when managing severe weather scenarios and other challenges.

Chris Parrish

Marketing and Web Developer, Savannah, GA

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McAllen, TX

Zencity's AI capabilities helped us quickly identify resident confusion at such a sensitive time as the Coronavirus outbreak. The platform detects important discourse across multiple channels, allowing us to directly address residents' questions and concerns and ensure their safety.

Michelle Rivera

Assistant City Manager, McAllen, TX

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Corona, CA

Thanks to Zencity, we were able to take something that was very negative in the city and turn it into something positive. Zencity helped us transform an unfortunate incident into an opportunity to communicate with our residents about the right way to do things and how we, the City, can help.

Chris McMasters

Chris McMasters, Chief Information Officer, Corona, CA

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Beaverton, OR

Beaverton’s staff is small and nimble. Zencity saves us time and money, particularly when it comes to pulling reports. Thanks to Zencity, we’re able to quickly and easily gather data on topics that would have normally taken extensive staff time. Zencity is therefor an excellent capacity-building tool for us, and a resource-saver.

Abigail Elder

Director, Office of the Mayor

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Phoenix, AZ

San Jose, CA

Fort Worth, TX

Zencity allows us to better listen and understand the needs of our larger community and monitor as concerns change. This information and data aides us in providing top quality city services to our residents.

Betsy Price

Mayor of Fort Worth

Sacramento, CA

Long Beach, CA

Cameron County, TX

Sarasota County, FL

New Orleans, LA

Meriden, CT

We use the discourse timeline and event markers from Zencity’s dashboard to ensure the effectiveness of our resident-facing communications. Zencity is literally the only way I can get a true big picture view of all discourse taking place, both on our city-owned channels and those that are not run by the city. The ability to parse through the chatter from one place is invaluable.

Belen Michelis

Strategic Communications Manager, Meriden, CT

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