Customers

Serving Local Governments of All Sizes

Austin, TX

Being able to pinpoint exactly what is driving community conversations in a matter of minutes is invaluable. Zencity is a powerful tool which helps us see where our messages are resonating and where we need to course correct in almost real-time.

Alicia Dean

Marketing Communications Consultant, Austin, TX

Aurora, IL

Since the shooting in Aurora, Zencity has become part of our tapestry. It’s a very powerful tool in the decision-making process because it helps the Mayor laser focus in on the concerns of the community and it helps us keep the pulse of the community.

Clayton Muhammad, Director Community Relations/Public Information

Fontana, CA

Fort Lauderdale, FL

Douglas County Sheriff Office, CO

Los Angeles, CA

Chicago, IL

Ottawa, Canada

Michigan State Department of Health and Human Services

Houston, TX

Oak Ridge, TN

Winthrop, MA

Menifee Police Department, CA

Cary, NC

Zencity was a powerful tool for helping us make data-driven recommendations to Town Council, and also imperative in helping Council Members feel confident about their decision.

Dan Ault, Assistant City Manager, Cary, NC

Savannah, GA

We utilize Zencity to understand at a glance community sentiment across a variety of media outlets and digital channels. Before Zencity it was hard to obtain this valuable data. Thanks to Zencity we are able to see how our emergency information is dispersed and the community's reaction in real-time. This has been a game-changer for us when managing severe weather scenarios and other challenges.

Chris Parrish

Marketing and Web Developer, Savannah, GA

Bernalillo County Sheriff, NM

McAllen, TX

Zencity's AI capabilities helped us quickly identify resident confusion at such a sensitive time as the Coronavirus outbreak. The platform detects important discourse across multiple channels, allowing us to directly address residents' questions and concerns and ensure their safety.

Michelle Rivera

Assistant City Manager, McAllen, TX

Corona, CA

Thanks to Zencity, we were able to take something that was very negative in the city and turn it into something positive. Zencity helped us transform an unfortunate incident into an opportunity to communicate with our residents about the right way to do things and how we, the City, can help.

Chris McMasters

Chris McMasters, Chief Information Officer, Corona, CA

Beaverton, OR

Beaverton’s staff is small and nimble. Zencity saves us time and money, particularly when it comes to pulling reports. Thanks to Zencity, we’re able to quickly and easily gather data on topics that would have normally taken extensive staff time. Zencity is therefor an excellent capacity-building tool for us, and a resource-saver.

Abigail Elder

Director, Office of the Mayor

Phoenix, AZ

San Jose, CA

Kelowna, Canada

Kingborough Council, TAS, Australia

Longmeadow, MA

Sacramento, CA

Tuscaloosa County Sheriff Office, AL

Long Beach, CA

Pueblo, CO

Washington County, OH

Sarasota County, FL

New Orleans, LA

Meriden, CT

We use the discourse timeline and event markers from Zencity’s dashboard to ensure the effectiveness of our resident-facing communications. Zencity is literally the only way I can get a true big picture view of all discourse taking place, both on our city-owned channels and those that are not run by the city. The ability to parse through the chatter from one place is invaluable.

Belen Michelis

Strategic Communications Manager, Meriden, CT

Pittsburgh, PA

McHenry County, IL

County of Maui, HI

State College, PA

With Zencity’s benchmarker, it was very powerful to see - through data - that we were performing so well, especially because of how hard our staff worked during the pandemic and because we had to adapt operations as a result. Nonetheless, we were still able to provide a high level of service. The impact of this positive feedback has had on key leaders in our organization and their teams is invaluable. Focusing on these positives also gives us even more momentum to continuously improve - and the data helped show us how we can improve and grow as well.

Douglas Shontz

Assistant to the Borough Manager

Greensboro, NC

Ottawa County, MI

Alachua County, FL

Philadelphia, PA

The ever-changing pandemic has forced us to find new ways to hear the community’s concerns. With Zencity’s insight, we learned that there was a significant knowledge gap that wasn’t being addressed by our current communications strategy. As a result, we were able to make needed changes to our messaging and help address those concerns. Without that insight, our messaging would have missed a critical detail and could have undercut our overall response.

James Garrow

Communications Director, Philadelphia Department of Public Health

Chandler, AZ

Bettendorf, IA

Cranberry Township, PA

Scottsdale, AZ

Zencity was very useful in identifying our blindspots when it came to residents' questions and concerns about the GO bond - I can't imagine we would have been aware of them otherwise.

Kelly Corsette

Communications and Public Affairs Director, Scottsdale, AZ

Lenawee County, MI

Rockport, TX

Manatee County, FL

Harrison County, MS

Asheville, NC

Glendale, AZ

Abington, MA

Placer County, CA

Colorado Springs, CO

Calhoun County, MI

Foster City, CA

Brownsville, TX

Augusta County, VA

McKinney, TX

Evanston, IL

St. Charles Parish, LA

Santa Rosa County, FL

Chattanooga, TN

Hermiston, OR

Ontario, CA

Elk Grove, CA

Peoria, AZ

Jefferson County, CO

Tempe, AZ

Geauga County, OH

Jefferson County, WI

Lancaster, TX

Portland, TX

Palmdale, CA

Laurel, MD

Pasadena, CA

Dayton, OH

Dunedin, FL

Roseville, CA

Adams County, CO

Gainesville, FL

North Mankato, MN

Corpus Christy Port Authority, TX

Stamford, CT

Upland, CA

West Springfield, MA

Cedar Rapids, IA

Eau Claire, WI

Oklahoma City County Heath Department

Lafayette, LA

Victorville, CA

Lodi, CA

Fairfield, CA

Lorain, OH

Zencity has helped our leadership truly embody data-driven decision-making and great community engagement. With Zencity surveys and data, we were able to give Council the confidence needed to put a levy that they had previously steered away from on the November ballot. The levy will raise over $1 million for our park services and has the potential for so much impact on our community.

Jack Bradley

Mayor

Clayton County, GA

Carlsbad, CA

Westminister, CO

Wyandotte County, KS

Pompano Beach, FL

Manassas, VA

South Bend, IN

Renton, WA

Payne County, OK

Redondo Beach, CA

We don’t go out into our community blindly. We’re able to allocate resources based on information our residents have given us. We’ve also learned about issues through Blockwise because some residents are less likely to call or attend a public meeting or forum.

Keith Kauffman

Police Chief

Vacaville, CA

Klamath Falls, OR

Today, the Klamath Falls Police Department uses Zencity’s data to inform its decisions and get residents on board and aligned. Ultimately, the Department - like all of City Hall - wants to know that it’s serving the community with the support of its residents, and Zencity helps us do that.

Eric Osterberg

Assistant to the City Manager

Lewisville, TX

Camden County, GA

Nevada County, CA

Zencity has been incredibly helpful this last year through Covid and many other emergency events like wildfires or Public Safety Power Shutoffs. As public servants and public officials, we often hear from a loud minority but Zencity provides us with the ability to better understand the discourse in our community. We use Zencity’s analytics and insights to help us track the performance of our work and are then able to share these data points with our public health department and elected officials to create unified strategies and ensure they understand the resident discourse in their specific communities too.

Taylor Wolfe

Public Information Officer

Avondale, AZ

Roswell, GA

Oak Harbor, WA

La Puente, CA

Washington County, TN

Decatur, IL

Data is so important, in large part because we're constantly competing against a personal story. There are individual stories our council hears and that has a tremendous amount of impact. So how do you use the data you gather to make the case for that particular story or to prove your story or disprove it? We leverage data and the multiple media modalities out there to ensure we have a broader perspective. We use Zencity on a daily basis to get a barometer of the public view on specific issues.

Jon D. Kindseth

Deputy City Manager

Albany, GA

Chesterfield County, VA

Guilford, CT

Apple Valley, CA

Windsor, CT

Pasco, WA

Apache Junction, AZ

Zencity has been invaluable in helping us hear and respond to our community during an important state trust land sale. Zencity’s data and analysis allowed us to respond quickly and succinctly to resident pushback, and measure the effectiveness of our response. The land sale will cause a lot of change and growth in our community over the next 10-20 years - and we see Zencity as an integral part of helping how our community adjusts to these changes.

Al Bravo

Public Information Officer

Fayetteville, NC

Woodbury, MN

Tamarac, FL

Muskegon County, MI

Montebello, CA

Doral, FL

Grand Forks, ND

Pacific Grove, CA

Celina, TX

Kettering, OH

Normal, IL

Kalamazoo County

West Sacramento, CA

Coral Gables, FL

Dublin, OH

Herriman UT

Peachtree Corners, GA

Ridgecrest, CA

Fairfield County, OH

Winter Haven, FL

Lancaster, CA

Midland County, MI

El Segundo, CA

Covington, KY

Washoe County, NV

Jurupa Valley, CA

Bullhead City, AZ

Madera County, CA

Huber Heights, OH

Jasper County, IA

Owasso, OK

Brooklyn Park, MN

Kerrville, TX

Suisun City, CA

Seguin, TX

Norwood, MA

Pico Rivera, CA

Norwalk, CA

Slidell, LA

Iowa City, IA

Commerce, TX

Garden City, KS

Upson County, GA

Redwood City, CA

Saint Paul, MN

Benton Franklin Health District, WA

Camas, WA

Barstow, CA

Anne Arundel County, MD

Yucca Valley, CA

Rochester, MN

Corinth, TX

Fresno, CA

Lake Forest, IL

Springboro, OH

Hawthorne, CA

Nueces County, TX

Village of Lemont, IL

Guernsey County, OH

Fayetteville, GA

Blue Ash, OH

Modi'in, Israel

With Zencity's help, we're able to analyze data based on real resident feedback, and make more data-driven decisions.

Ron Barazani

CEO, City of Modiin Economic Development Authority - Ofek Mgmt.

Tel Aviv, Israel

Ashdod, Israel

Netanya, Israel

Be'er Sheva, Israel

Holon, Israel

Ramat Gan, Israel

Eilat, Israel

Tiberias, Israel

Herzliya, Israel

Petach Tikva, Israel

Majd al-Krum, Israel

Join hundreds of local governments that use Zencity