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ASK

Get Answers From Your Whole Community

Collect representative input through surveys and engagement tools built for every question and scale.

When You Need Answers, Not Just Signals

Zencity Ask helps government teams collect representative, defensible input so every decision is grounded in what the community actually thinks.

Annual Budgeting & Planning Run a representative community survey before budget season and walk into every allocation decision knowing what residents actually prioritise.
Resident Communications Measure how communications land so follow-up is grounded in what residents actually understood and felt.
Performance Management Re-run surveys year over year and show that your programmes are moving the needle on the things residents said they cared about.
Council Meeting Preparation Prepare every meeting with a defensible, representative and statistically valid read of community sentiment, not a show of hands from the most engaged residents.
Strategic Initiatives Survey residents before, during, and after major initiatives to track how sentiment evolves and demonstrate that decisions are reflecting community priorities.
Incident Response Field a fast, representative adhoc survey in the wake of an incident to understand community reaction before assumptions harden and the narrative sets.

How Ask Builds Defensible Insight

Built to make resident input credible, inclusive and useful, so teams can move from asking the right people to acting on answers they can stand behind.

Shape Better Engagements

Create surveys and activities around the decision at hand, using clear questions, accessible formats and structured input methods that make it easier for residents to participate meaningfully.

Reach More Residents

Use digital distribution, language support and representative sampling to reach beyond the usual voices, reduce participation gaps and reflect the wider community more accurately.

Capture Input at Every Moment

Collect feedback through managed surveys, DIY engagements, post-interaction surveys and collaborative activities, matching the method to the question, audience, timeline and level of depth required.

Turn Responses Into Evidence

Translate resident input into dashboards, summaries, benchmarks and reports that help leaders understand priorities, explain decisions and act with confidence.

The Features That Power Ask

AI-Supported Survey Design

AI-Supported Survey Design

Create better surveys with AI support, validated questions and bias checks.

Flexible Engagement Formats

Flexible Engagement Formats

Use polls, rankings, sliders, map pins, public boards and discussion topics.

Multi-Channel Distribution

Multi-Channel Distribution

Reach residents through panels, email, SMS, QR codes, social media and embeds.

Representative Sampling

Representative Sampling

Balance and weight responses to reflect the wider community.

40+ Languages Supported

40+ Languages Supported

Remove language as a barrier to resident participation.

Managed & DIY Surveys

Managed & DIY Surveys

Run expert-managed representative surveys or build your own engagements.

Post-Interaction Feedback

Post-Interaction Feedback

Capture resident feedback after service interactions and critical touchpoints.

Analytics, AI & Reporting

Analytics, AI & Reporting

Turn responses into dashboards, AI answers and decision-ready reports.

Start Building Trust Today

Learn what local governments have achieved with Zencity.

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How Wasco County, OR used Zencity Surveys to Prepare for a Cross-Agency Town Hall Meeting on Homelessness

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How Nevada County, CA, is using Zencity and Community Feedback Data for Performance Management

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Zencity Integrations

Keep working with your favorite systems.

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