Zencity for Cities
Make Better Local Decisions, Backed by Community Intelligence
Give city teams the insight they need to govern effectively.
Zencity helps city managers, CAOs and department leaders understand what residents are experiencing, align teams around shared priorities, and bring defensible community insight into the workflows they manage every day.
With Zencity you can:
Track resident experience against priorities to monitor your performance.
Bring resident insight into meetings, briefings and high-scrutiny decisions.
Use resident feedback to guide planning, priorities and resource decisions.
Shape resident communications around what people are saying and feeling.
One of the first things I do every morning is scroll through the Zencity feed and determine whether there is anything crucial that my team and I need to tackle. As a county manager, it’s a lifesaver for me and an excellent data source.
Jonathan Lewis
County Administrator, Sarasota County, FL
One Platform for City Workflows
Zencity brings Listen, Ask and Communicate together so city teams can understand resident needs, collect reliable input and turn insight into action.
Listen
Monitor community conversations, sentiment and emerging issues across channels.
Ask
Run surveys and engagements that capture defensible feedback from more of the community.
Communicate
Use live insight to inform updates, campaigns, reports and public communications.
Zencity Features
Everything you need to understand your community and make smarter decisions
Leading-Edge AI
Leading-Edge AI
Zencity 360 is powered by generative AI and natural language processing (NLP) models designed to surface meaningful insights on civic issues.
Tailored benchmarks
Tailored benchmarks
Compare your survey data to communities that closely resemble your own, according to criteria you determine.
Auto alerts & email roundups
Auto alerts & email roundups
Get data highlights delivered to your inbox, plus custom notifications when our AI detects new trends in the community conversation.
Clear, filterable dashboards
Clear, filterable dashboards
Browse and compare sentiment analytics over time and by topic when you log in to your Zencity 360 account.
Anonymous participation
Anonymous participation
Residents can offer input freely and honestly knowing their identity is never required and their privacy is closely safeguarded.
40+ languages
40+ languages
Our platform uses proprietary technology to engage with residents in dozens of languages—with proven accuracy—to ensure fair and equitable representation.
Powerful report builder
Powerful report builder
Keep elected officials and other stakeholders in the know with easy-to-generate, customizable reports that draw data from your dashboard.
On-demand pulse surveys
On-demand pulse surveys
Get quick sentiment snapshots on pressing community issues with custom ad hoc surveys.
Start Building Trust Today
Learn what local governments have achieved with Zencity.
How Kent County, MI, used Zencity to Assess Threat to County Buildings and Plan its Security Strategy Saving over $500K
How the City of Philadelphia Better Aligned Vaccine Hesitancy Outreach with Resident Concerns Using Community Feedback
How the Chicago Public Health Department used Zencity Organic to publicize the city’s Narcan distribution program and combat fentanyl overdoses
How Wasco County, OR used Zencity Surveys to Prepare for a Cross-Agency Town Hall Meeting on Homelessness
How Nevada County, CA, is using Zencity and Community Feedback Data for Performance Management
Keeping Your (Digital) Ear to the Ground: How Fort Lauderdale Heard its Wider Community
Zencity Integrations
Keep working with your favorite systems.
Ready to get started?
Reach out to our team to schedule a demo.