Zencity For Public Safety
Improve Trust & Police-Community Relations
Understand public safety sentiment, respond faster, and communicate with greater transparency.
Zencity helps police chiefs, sheriffs and public safety leaders understand how residents feel about safety, trust and service delivery, so teams can respond to incidents, measure performance and strengthen community confidence.
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With Zencity you can:
Track safety sentiment across communities, channels and neighbourhoods.
Spot emerging concerns early during incidents and high-scrutiny moments.
Measure trust, safety and service with defensible resident input.
Communicate with transparency around what residents are seeing and feeling.
One of the first things I do every morning is scroll through the Zencity feed and determine whether there is anything crucial that my team and I need to tackle. As a county manager, it’s a lifesaver for me and an excellent data source.
Jonathan Lewis
County Administrator, Sarasota County, FL
One Platform for Public Safety Workflows
Zencity brings Listen, Ask and Communicate together so public safety teams can understand community sentiment, collect reliable feedback and build trust through clearer action.
Listen
Track conversations, concerns and emerging issues around safety, trust and enforcement.
Ask
Run representative surveys and engagements to understand how residents experience public safety.
Communicate
Use live insight to shape timely, relevant communications during incidents, initiatives and reviews.
Zencity Features
Everything you need to understand your community and make smarter decisions
Representative feedback
Representative feedback
Meet residents where they are: Get representative feedback, cross-referenced with US Census data, from your community with targeted digital distribution across various channels.
Anonymous questionnaire
Anonymous questionnaire
Make public participation accessible to all: Distribute a survey that’s user-friendly and anonymous so residents can offer input freely and honestly knowing their privacy is closely safeguarded.
Live scores
Live scores
Keep a finger on trust and safety levels: Inform your strategic planning and evaluation with live trust and safety scores, as well as breakdowns by area.
Free-text analysis
Free-text analysis
Get meaningful, real-time insights: Browse responses to open-ended questions within a live feed, classified according to topics.
Powerful report builder
Powerful report builder
Keep elected officials and other stakeholders in the know with easy-to-generate, customizable reports that draw data from your dashboard.
Clear, filterable dashboards
Clear, filterable dashboards
Browse and compare trust and safety analytics over time and by area.
Leading-edge AI
Leading-edge AI
Generative AI and Natural Language Processing (NLP) models designed to automatically surface meaningful insights on public safety issues.
Live feed of responses
Live feed of responses
From open-ended questions and analysis from Zencity’s survey experts.
Start Building Trust Today
Learn what local governments have achieved with Zencity.
How Kent County, MI, used Zencity to Assess Threat to County Buildings and Plan its Security Strategy Saving over $500K
How the City of Philadelphia Better Aligned Vaccine Hesitancy Outreach with Resident Concerns Using Community Feedback
How the Chicago Public Health Department used Zencity Organic to publicize the city’s Narcan distribution program and combat fentanyl overdoses
How Wasco County, OR used Zencity Surveys to Prepare for a Cross-Agency Town Hall Meeting on Homelessness
How Nevada County, CA, is using Zencity and Community Feedback Data for Performance Management
Keeping Your (Digital) Ear to the Ground: How Fort Lauderdale Heard its Wider Community
Zencity Integrations
Keep working with your favorite systems.
Ready to get started?
Reach out to our team to schedule a demo.