THE ALL-IN-ONE PLATFORM FOR COMMUNITY ENGAGEMENT
Hear beyond the ‘Same Ten People’
and easily draw meaningful takeaways
Zencity 360 brings all the essential tools to help government agencies
improve services, build community trust and increase overall satisfaction.
Zencity 360
Community engagement tools that connect you to your residents
Organic
Organic
Discourse and sentiment analysis:
Understand the conversation across publicly available sources, including social media and news channels
Community Surveys
Community Surveys
Always-on, representative surveys:
Hear from more voices in your community and measure performance and satisfaction over time
Zencity Engage
Zencity Engage
Modern sites for collaborative input:
Shape & discuss ideas over interactive digital spaces, together with your community
Experience Surveys
Experience Surveys
Smart service satisfaction surveys:
Build trust and measure the performance of services by engaging residents at the right time
One platform for data-backed decisions
Stay organized
around key issues
Track big events, critical issues or campaigns
with dedicated dashboards that display
resident sentiment, top stories
and sub-topic breakdowns
Make sense of the data
Zencity’s team of expert analysts regularly
sends you summaries of major data trends,
or you can request an insight about
a pressing topic at any time
Keep your finger
on the pulse
Stay in the know with email summaries of
key data highlights and triggered notifications
for popular posts, media mentions,
specific keywords, and emerging trends
Track your progress
Measure your performance over time with
regular, shareable reports, and use Zencity’s
benchmarking to see how you compare to
a cohort of similar communities
Powering smart decisions, every day
Know what’s
going on
Know what’s
going on
Understand what your residents are discussing and care about most. Zencity connects you to hundreds of resident input channels, highlighting the top trends and patterns in your community to the surface.
Answer specific questions
Answer specific questions
Rely on data and precise resident feedback to take the guesswork out of decision making and guide your community through major decision points, initiatives and policy changes.
Collaborate with residents
Collaborate with residents
Bring your next plan or initiative to your community, make public participation accessible and inclusive, and shape your vision with diverse public input in hand.
Measure your performance
Measure your performance
Measure resident satisfaction over time to track your progress and identify areas for improvement. Rely on insights and reports from Zencity expert analysts to distill the data into findings you can share and act on.
ZENCITY INTEGRATIONS
Keep working with your favorite tools
Learn how Zencity can help you gather
and understand community feedback.