STATE AGENCIES

Optimize your government services with resident feedback data

Power your agency’s decision-making with resident input from across all of the communities in your state

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With Zencity for State Agencies, you can:

Build community trust

Lead with clarity, confidence, and accountability

Make more informed, transparent, and effective decisions

Save time and money

The Zencity Solution for State Agencies

Our platform offers a suite of tools that can be used together or separately to power your most important work.

Surveys Hear from more residents with always-on, digital benchmarking surveys designed by data scientists to be accessible, representative of your community, and statistically sound.

Organic Understand the relevant conversations residents are having across publicly available sources, including social and digital media channels.

Experience Improve community services with continuous resident satisfaction polls that deliver clear, ongoing feedback and enable data-driven performance recommendations.

Engage Quickly launch custom, interactive project hubs that make it easy to collaborate and communicate with residents throughout a project’s lifecycle.

Publish Post to official government social media channels and generate pitch-perfect press releases in seconds, so you can get your message out to the community in less time.

Surveys

Hear from more residents with always-on, digital benchmarking surveys designed by data scientists to be accessible, representative of your community, and statistically sound.

Organic

Understand the relevant conversations residents are having across publicly available sources, including social and digital media channels.

Experience

Experience

Improve community services with continuous resident satisfaction polls that deliver clear, ongoing feedback and enable data-driven performance recommendations.

Engage

Quickly launch custom, interactive project hubs that make it easy to collaborate and communicate with residents throughout a project’s lifecycle.

Publish

Post to official government social media channels and generate pitch-perfect press releases in seconds, so you can get your message out to the community in less time.

Zencity 360 Features

We thought of every detail to make your Zencity 360 experience second to none.

Leading-Edge AI

Leading-Edge AI

Zencity 360 is powered by generative AI and natural language processing (NLP) models designed to surface meaningful insights on civic issues.

Tailored benchmarks

Tailored benchmarks

Compare your survey data to communities that closely resemble your own, according to criteria you determine.

Auto alerts & email roundups

Auto alerts & email roundups

Get data highlights delivered to your inbox, plus custom notifications when our AI detects new trends in the community conversation.

Clear, filterable dashboards

Clear, filterable dashboards

Browse and compare sentiment analytics over time and by topic when you log in to your Zencity 360 account.

Anonymous participation

Anonymous participation

Residents can offer input freely and honestly knowing their identity is never required and their privacy is closely safeguarded.

40+ languages

40+ languages

Our platform uses proprietary technology to engage with residents in dozens of languages—with proven accuracy—to ensure fair and equitable representation.