Increase community buy-in on large-scale investments and projects
Understand how residents perceive investments in community assets and infrastructure projects—and refine or adjust plans accordingly.
Capital projects with Zencity
Research & Identify
Assess community sentiment around the project, map key concerns and opportunities, and understand where your residents stand on the investment.
Get specific community input about the project and collect suggestions about its various aspects.
Track ongoing conversations about the project to identify themes, concerns, and preferences.
Inform & Monitor
Communicate with your residents throughout the project’s lifetime. From conception to implementation, provide updates, and gather ongoing feedback
Generate and publish social media posts and press releases about the project’s progress.
Create a centralized hub for residents to stay up to date on recent updates, the project’s timeline, and progress, as well as share their ideas and direct feedback.
Stay tuned to evolving conversations around the project, address emerging needs and concerns, and track changes in sentiment around project milestones.
Analyze & Strategize
Consult real-time feedback and sentiment to identify specific pain points or concerns, and adjust messaging or project design accordingly
Artificial intelligence algorithms automatically surface meaningful insights.
Check in to your 360 Dashboard to identify emerging themes and drivers of dissatisfaction.
Enlist Zencity’s Professional Services and Customer Success teams for additional insights and support on action plans.
Evaluate & Report
Evaluate the feedback, pinpoint takeaways, and submit relevant findings to council, department heads, and elected officials.
Continuously understand the relevant conversations residents are having across publicly available sources, including social and digital media channels to track the project’s impact on your community.
Easily export and share timely project reports with stakeholders.
Start Building Trust Today
Learn how local governments execute and manage capital projects with Zencity
Keeping Your (Digital) Ear to the Ground: How Fort Lauderdale Heard its Wider Community
How Seguin, TX, Used Zencity to Make a Difficult Decision About Stormwater Infrastructure and Obtain City Council Approval
How the City of Houston, TX, Tackles Distinct Transportation and Urban Mobility Challenges
Using a Resident Survey to Decide if an Electric Scooter Pilot is a Good Idea in Portland, Texas
Ready to get started?
Reach out to our team to schedule a demo.