LOCAL GOVERNMENT
Zencity 360: Transform the way you lead
Turn extensive community input into actionable insights
Zencity 360 provides local government officials with a clear, comprehensive, and inclusive understanding of what residents want and need, so they can lead their community to a better, more prosperous future.
With Zencity 360 you can:
Hear beyond the STPs (Same Ten People)
Lead with clarity, confidence, and accountability
Make more informed, transparent, and effective decisions
Save time and money
One of the first things I do every morning is scroll through the Zencity feed and determine whether there is anything crucial that my team and I need to tackle. As a county manager, it’s a lifesaver for me and an excellent data source.
Jonathan Lewis
County Administrator, Sarasota County, FL
Zencity 360 Tools
Our platform offers a suite of tools that can be used together or separately to power your most important work.
Surveys
Hear from more residents with always-on, digital benchmarking surveys designed by data scientists to be accessible, representative of your community, and statistically sound.
Organic
Understand the relevant conversations residents are having across publicly available sources, including social and digital media channels.
Experience
Improve community services with continuous resident satisfaction polls that deliver clear, ongoing feedback and enable data-driven performance recommendations.
Engage
Quickly launch custom, interactive project hubs that make it easy to collaborate and communicate with residents throughout a project’s lifecycle.
Publish
Post to official government social media channels and generate pitch-perfect press releases in seconds, so you can get your message out to the community in less time.
Zencity 360 Features
We thought of every detail to make your Zencity 360 experience second to none.
Leading-Edge AI
Leading-Edge AI
Zencity 360 is powered by generative AI and natural language processing (NLP) models designed to surface meaningful insights on civic issues.
Tailored benchmarks
Tailored benchmarks
Compare your survey data to communities that closely resemble your own, according to criteria you determine.
Auto alerts & email roundups
Auto alerts & email roundups
Get data highlights delivered to your inbox, plus custom notifications when our AI detects new trends in the community conversation.
Clear, filterable dashboards
Clear, filterable dashboards
Browse and compare sentiment analytics over time and by topic when you log in to your Zencity 360 account.
Anonymous participation
Anonymous participation
Residents can offer input freely and honestly knowing their identity is never required and their privacy is closely safeguarded.
40+ languages
40+ languages
Our platform uses proprietary technology to engage with residents in dozens of languages—with proven accuracy—to ensure fair and equitable representation.
Powerful report builder
Powerful report builder
Keep elected officials and other stakeholders in the know with easy-to-generate, customizable reports that draw data from your dashboard.
On-demand pulse surveys
On-demand pulse surveys
Get quick sentiment snapshots on pressing community issues with custom ad hoc surveys.
Start Building Trust Today
Learn what local governments have achieved with Zencity.
How Kent County, MI, used Zencity to Assess Threat to County Buildings and Plan its Security Strategy Saving over $500K
How the City of Philadelphia Better Aligned Vaccine Hesitancy Outreach with Resident Concerns Using Community Feedback
How the Chicago Public Health Department used Zencity Organic to publicize the city’s Narcan distribution program and combat fentanyl overdoses
How Wasco County, OR used Zencity Surveys to Prepare for a Cross-Agency Town Hall Meeting on Homelessness
How Nevada County, CA, is using Zencity and Community Feedback Data for Performance Management
Keeping Your (Digital) Ear to the Ground: How Fort Lauderdale Heard its Wider Community
Zencity Integrations
Keep working with your favorite systems.
Ready to get started?
Reach out to our team to schedule a demo.