PUBLIC SAFETY
Improve Trust & Police-Community Relations
Measure resident trust and understand public perception of safety
Zencity’s public safety solution ensures that you hear from all of your residents and helps to support community-aligned policing. Using cutting-edge technology and expert analysis, Zencity sifts through the noise so you can easily measure resident trust, satisfaction, and overall sentiment better to understand your community members’ needs and priorities.
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With Zencity for Public Safety, you can:
Measure trust and sense of safety
Build community trust
Improve public opinion
Power strategic decision-making
“Blockwise creates an opportunity for us to direct resources to what residents are identifying as problem areas before they’re allowed to go unchecked. It’s important for police to understand people’s perception of safety and what’s happening in the community. No one voice can speak for everyone, so we must hear from as many of our residents as we can.”
Joe Hoffman
Chief of Police, Redondo Beach, CA
The Zencity Solution for Public Safety
Hear more feedback and maximize your value with the Trust and Safety Surveys and the Smart Satisfaction Surveys
Blockwise Surveys
Understand trust and safety levels among your residents with a representative survey that never stops running. The short and user-friendly questionnaire leverages digital distribution and dynamic population sampling.
Experience Surveys
Measure the performance of your department’s service over time with smart community satisfaction surveys, deployed immediately post interaction with a resident.
Zencity for Public Safety Features
We thought of every detail to make a survey for our world
Representative feedback
Representative feedback
Meet residents where they are: Get representative feedback, cross-referenced with U.S. Census data, from your community with targeted digital distribution across various channels.
Anonymous questionnaire
Anonymous questionnaire
Make public participation accessible to all: Distribute a survey that’s user-friendly and anonymous so residents can offer input freely and honestly knowing their privacy is closely safeguarded.
Live scores
Live scores
Keep a finger on trust and safety levels: Inform your strategic planning and evaluation with live trust and safety scores, as well as breakdowns by district.
Free-text analysis
Free-text analysis
Get meaningful, real-time insights: Browse responses to open-ended questions within a live feed, classified according to topics.
Powerful report builder
Powerful report builder
Keep elected officials and other stakeholders in the know with easy-to-generate, customizable reports that draw data from your dashboard.
Clear, filterable dashboards
Clear, filterable dashboards
Browse and compare trust and safety analytics over time and by area when you log in to your Blockwise account.
Leading-edge AI
Leading-edge AI
Generative AI and Natural Language Processing (NLP) models designed to automatically surface meaningful insights on public safety issues.
Live feed of responses
Live feed of responses
To open-ended questions and analysis from Zencity’s survey experts.
Reimagine Community Policing
Learn what public safety agencies have achieved with Zencity.
Uncovering resident priorities and addressing them head on: How Decatur PD Utilized a Blockwise Survey to Reallocate Resources to streets and traffic control
How the Redondo Beach Police Department is Taking an Innovative Approach to Increasing Community Trust
How Kent County, MI, used Zencity to Assess Threat to County Buildings and Plan its Security Strategy Saving over $500K
How Oak Ridge, TN, Mitigated a Crisis Situation and Kept the Public Informed Using Zencity
Zencity Integrations
Keep working with your favorite systems.
Ready to get started?
Reach out to our team to schedule a demo.