Third-Party Sub-Processors
Zencity works with selected third-party service providers (“sub-processors”) to support the operation, delivery, and improvement of our services. These providers may process limited data on our behalf in order to help us ensure functionality, reliability, and scalability.
We take reasonable measures to ensure that sub-processors uphold strong security practices and comply with applicable standards. The list below includes each provider’s name, purpose, processing location, and a link to their privacy policy or relevant documentation.
For any inquiries, please contact us at privacy@zencity.io.
| Sub-Processor | Entity Location | Purpose | External Reference |
|---|---|---|---|
| AWS | Global (HQ: USA) | Cloud services provider for hosting core infrastructure and data storage | AWS Privacy Notice |
| Microsoft Azure | Global (HQ: USA) | Cloud infrastructure provider for hosting servers and databases | Microsoft Azure Privacy Statement |
| Twilio SendGrid | USA | Email delivery platform used to communicate with customers | Twilio (SendGrid) Privacy Notice |
| Datadog | USA / Global | Performance monitoring and observability platform | Datadog Privacy Policy |
| Sentry | USA | Application monitoring and error tracking service | Sentry Privacy Policy |
| Databricks | USA / Global | Analytics and data engineering platform used to process and monitor data | Databricks Privacy Notice |
| Aiven | Finland | Managed cloud services for hosting data infrastructure | Aiven Privacy Policy |
| Confluent | USA | Managed Apache Kafka service used for real-time data streaming infrastructure | Confluent Privacy Notice |
| CloudAMQP | Sweden | Managed RabbitMQ service for message queuing and event-driven architecture | CloudAMQP Privacy Policy |
| Okta (Auth0) | USA | Identity management and authentication platform | Okta (Auth0) Privacy Policy |
| GitLab | USA | Version control and code repository platform | GitLab Privacy Statement |
Last updated: May 13, 2025