Where Resident Input
Meets Local Government

Hear from all of your residents and better connect to your community's heartbeat with Zencity, a cross-channel platform that takes civic engagement to the next level

Request a Demo
IMCA Preferred provider

Tailored solutions for
local governments

Preferred
Provider

Strategic
Partner

Supporting local government
agencies of all sizes

EXCITING ANNOUNCEMENT

Elucd joins Zencity, redefining civic engagement

Zencity has acquired Elcud, and now offers actionable insights based on organic feedback alongside pro-active, representative resident surveys to ensure you can effortlessly hear from all corners of your community 24/7.

Read about our new synergy

THE CHALLENGE

Measuring the impact of your work shouldn’t be so hard

Today, most government agencies are relying on limited resident feedback. Connecting the dots generated through online and offline sources is a struggle, and traditional feedback tools like town hall meetings and phone surveys simply aren’t enough. These tools are limited in scope; have low engagement rates; and do not produce data in real-time.

YOU'RE IN GREAT COMPANY

Trusted by local government professionals like you

Mayor Denny Doyle

Zencity has been an essential tool in helping us, as a city, better connect with, and serve, our residents.

Mayor Denny Doyle

Beaverton, OR

Dan Ault

Zencity is a powerful tool for helping us make data-driven recommendations to Town Council, and also imperative in helping Council Members feel confident about their decision.

Dan Ault

Assistant City Manager, Cary, NC

Chris McMasters

The most important question I have been trying to solve is how do we, as a city, understand the silent majority? This is why we use Zencity, who is shifting the paradigm on understanding our citizens.

Chris McMasters

Chief Information Officer, Corona, CA

Jonathan Lewis

One of the first things I do every morning is scroll through the Zencity feed and determine whether there is anything crucial that my team and I need to tackle. As a relatively new county manager, it's a lifesaving tool for me and an excellent data source.

Jonathan Lewis

County Administrator, Sarasota County, FL

Jesse Bounds

The goal with Zencity is to benchmark how community members think about all of the different smart city projects we are rolling out. It’s a way for us to potentially identify additional expenditures, but also to let us know the impact of all of our different smart city initiatives on the community.

Jesse Bounds

Director of Innovation, Houston, TX

Michael Pegues

Zencity has been an early win in terms of improving operational efficiency and cost savings. Zencity consolidates everything into one place. It’s easy to use and it surpasses all of the other platforms we were using to understand what's happening in our city.

Michael Pegues

Chief Information Officer, Aurora, IL

Julie Brechbill

I always have one of my monitors turned on to Zencity. It allows me to see the bigger picture about what my public thinks and feels, but also to drill down into just about everything in real time.

Julie Brechbill

Community Relations Manager, Roswell, GA

Marc A. Ott

We believe Zencity’s city-centric technology, including its sentiment analysis and unique geolocation capabilities, has great potential in helping cities make more data-driven decisions.

Marc A. Ott

Executive Director, ICMA and former Austin City Manager

Susan Moran

Zencity and the team behind it have quickly proven to be incredibly powerful in helping us refine our approaches to whom, when, and how we communicate on very important topics to our community.

Susan Moran

Chief of Strategic Communications, Cary, NC

Abigail Elder

Beaverton’s staff is small and nimble. Zencity saves us time and money, particularly when it comes to pulling reports. Thanks to Zencity, we’re able to quickly and easily gather data on topics that would have normally taken extensive staff time. Zencity is therefore an excellent capacity building tool for us, and a resource-saver.

Abigail Elder

Director, Office of the Mayor, Beaverton, OR

Alan Bernstein

Zencity helped us pinpoint the significant spike in social media interactions surrounding the railroad issue impacting our City. With this powerful qualitative and quantitative data, we quickly understood that an action by the City was necessary in order to mitigate this issue before it got worse. With Zencity’s insights, we were able to build an effective initiative and communicate productively with our residents.

Alan Bernstein

Director of Communications, Houston, TX

The Zencity Advantage

We’re reinventing the way cities and counties make decisions

Local government leaders around the world are leveraging Zencity to make more data-driven decisions and improve the efficiency and effectiveness of their work. They use Zencity for:

Performance Management

Performance Management

Track specific initiatives, events, and projects in real-time and over time, accessing wide spread resident feedback at the touch of a button

Strategic-Planning & Budgeting

Strategic-Planning & Budgeting

Aggregate and analyze information from a multitude of data-sources for a big picture perspective of the trends in your community

Proactive Governance

Proactive Governance

Track data and resident feedback from multiple sources on an ongoing basis to recognize trends as they happen in real-time

Community Engagement

Community Engagement

Connect to residents by responding to community feedback as it arises, when and where it arises, and in the language your residents are using

Hear Beyond the STP

Hear Beyond the STP

Tap into a plethora of data sources in parallel to ensure that you’re hearing from as many community members as possible, while listening to your community-at-large and not just a group of active, interested stakeholders

Increasing Public Trust

Increasing Public Trust

Apply data-smart governance to allocate resources and incorporate resident feedback into the decision-making process

We're helping hundreds of cities and counties leverage real resident feedback

Explore their Successes

THE ZENCITY SOLUTION

An award-winning AI tool for local governments

With close to zero integration, we gather and analyze resident generated data using AI, and then deliver actionable insights that help local governments prioritize resources, track performance, and connect with their communities

Dive into the Zencity Solution
Winner of Smart City Expo World Congress AwardWinner of Smart City Expo World Congress Award
Winner of Microsoft's Innovate.AI CompetitionWinner of Microsoft's Innovate.AI Competition
Named one of GovTech's Top 100 Companies for 2021Named one of GovTech's Top 100 Companies for 2021