Powering the work of government with community voices

“The insights available tell interesting stories about our community and their interests. We had not foreseen it as being as valuable as it in informing our other services.”

Melissa FlemmingProject Officer, Westminster City Council

“The Heatmap was a brilliant way of getting people to tell us what they thought with as broad a brush as possible… I think being able to put a pin in the map and just write what you thought broke down a communication barrier for a lot of people.”

Olly DaviesHead of Communications, Cairngorms National Park Authority

“Zencity helped us better understand what they like about our town centre and what they’d like to see improved. It has assisted us in promoting a sense of local identity and in building trust.”

Deborah EfeminiCentral Lewisham Town Manager, Lewisham Council

“Our bid was voted 8th out of the 75 that were approved in England. 305 were submitted in total. We definitely think our success is down to the quality of the community engagement that occurred.”

Christian FosterHead of Programmes, Doncaster Council

“Whilst night life is an integral part of London as a city, our purpose for this strategy is much wider. We have sought to understand the intricacies of the night time as it changes and identify services that could be provided or improved.”

Wandsworth CouncilNight Time Strategy

“The Organic platform definitely saves us time because you're able to see all of the conversations in one place, and it's almost like a one-stop-shop.”

Christine CroftsCommunications Manager, North Hertfordshire District Council

“Making sure that people’s perceptions and understanding of policing match the realities is really important. Getting the basics right is about how we can instill confidence in policing and make people feel safer.”

Mathew BarberPolice & Crime Commissioner Thames Valley Police (UK)