Every channel. One coordinated voice.
Plan, write, publish and measure resident communications across social media, Nextdoor, email, SMS and web pages, all from one platform.
Powering 600+ cities, counties and public safety agencies in the US, Canada and the UK
Reach residents wherever they are.
Social profiles
All of your agency’s social profiles, managed together.
Nextdoor
Neighborhood-level updates, published alongside every other channel.
Email updates
Targeted updates to specific resident audiences.
SMS
Short, urgent alerts residents see right away.
Content pages
Branded hub pages for key initiatives.
How Communicate closes the loop
Plan, write, publish and measure from one calendar.
Plan on one calendar
Plan on one calendar
Every post and send across every profile in one view, scheduled weeks ahead.
Write once, adapt everywhere
Write once, adapt everywhere
Draft one core message and adapt it to the tone and format of every channel.
Target the right residents
Target the right residents
Send updates to the neighborhoods and audiences they affect.
Measure what landed
Measure what landed
See reach, engagement and sentiment for every post and campaign.
Built for small teams, big reach.
Start from what works for peers
Browse real posts from agencies like yours, filtered by topic and performance, and adapt proven messages for your own channels.
Track a campaign across every channel
Tag every post, email and text to a campaign and track reach, engagement and sentiment across all of it as one result.
Write from what residents are already saying
Draft with live Listen trends and Ask survey results beside you, and answer the questions and concerns already building in your community.
Embedded in the work government already does
One platform behind the six recurring workflows public servants are accountable for.
Annual Planning & Budgeting
Publish budget decisions grounded in what residents said, and close the loop transparently.
Learn more
Resident Communications
Draft, publish and measure outbound communications grounded in community insight.
Learn more
Performance Management
Share evidence that programs and campaigns are working, not just assertions.
Learn more
Council Meeting Preparation
Coordinate communications before and after every meeting from a single calendar.
Learn more
Strategic Initiatives
Coordinate multi-channel campaigns and updates across the full lifecycle of a project.
Learn more
Incident Response
Respond quickly and consistently across every channel when something happens.
Learn more
One connected view of your community.
Reach, understand and act on community input without stitching tools together.
ListenHear the whole community.
Social, news, Nextdoor and 311 in one real-time feed.
AskAsk the right questions.
Representative surveys and engagement at any scale.
CommunicatePublish with confidence.
Plan, publish and measure every resident message.
ZencityOSThe shared intelligence layer under the whole platform.From the smallest towns to the largest counties, local government runs on Zencity.
Hear it from the public servants using Communicate every day.
“Zencity was very useful in identifying our blindspots. I can't imagine we would have been aware of them otherwise.”
Kelly CorsetteCommunications and Public Affairs Director, City of Scottsdale, AZ
“Zencity is a powerful tool for helping us make data-driven recommendations to Town Council and also imperative in helping council members feel confident in their decisions.”
Dan AultAssistant City Manager, Cary, NC
“The ability to have a survey that is representative and based on a scientifically-validated research based model is a powerful tool for sharing with internal stakeholders as part of the decision-making process.”
Dan HustDirector of Communications Sullivan County, NY
“We can now see how specific incidents affect public perception in real time, and use that to shape the strategies and tactics we deploy. It’s become something our commanders train on — and we can benchmark ourselves against other similar departments across the country.”
Mitch McCoyDirector of Public Affairs and Information St. Louis Metropolitan Police Department
“With Zencity, we have this consistent stream of public perception that's searchable within a platform that we can really easily identify what citizens are thinking in relation to targeted initiatives.”
Brian HarkerDirector of Strategy & Innovation Edmonton Police Service, Canada
“I don’t make decisions without knowing what the Zencity data says.”
Mike GoodrumCity Manager City of Sugar Land, TX
“Making sure that people’s perceptions and understanding of policing match the realities is really important. Getting the basics right is about how we can instill confidence in policing and make people feel safer.”
Mathew BarberPolice & Crime Commissioner Thames Valley Police (UK)
Ready to power your work with community voices?
See Zencity on your own community's data.