Customer stories
Cities, counties and public safety agencies use Zencity to hear from residents and act on what they say.
Powering 600+ cities, counties and public safety agencies in the US, Canada and the UK
Real results, in real communities.
Chattanooga, TN
$317M
budget shaped by resident priorities
Kent County, MI
$500K+
saved with a community-informed security strategy
Fort Lauderdale, FL
23,000
resident comments analyzed before a unanimous council vote
Chattanooga, TN
18,800+
social interactions analyzed across all nine districts
Real results, in real communities.
Doncaster Council
£18.4m
Levelling Up Fund secured with a bid shaped by community engagement
Westminster City Council
209,000+
visitors across 112 public projects
Waltham Forest Council
15,000+
comments from businesses and visitors on the Mini-Holland programme
Cairngorms National Park
1,453
consultation responses, nearly five times the previous consultation
In their words
“Zencity was very useful in identifying our blindspots. I can't imagine we would have been aware of them otherwise.”
Kelly Corsette
Communications and Public Affairs Director, City of Scottsdale, AZ
“One of the first things I do every morning is scroll through the Zencity feed and determine whether there is anything crucial that my team and I need to tackle. As a county manager, it’s a lifesaver for me and an excellent data source.”
Jonathan Lewis
County Administrator, Sarasota County, FL
“It's so useful to us to be able to see where our sentiment is and where we can find out what is really resonating with our residents.”
Angie Sharp
Community Engagement Manager, Bettendorf, IA
In their words
“The insights available tell interesting stories about our community and their interests. We had not foreseen it as being as valuable as it in informing our other services.”
Melissa Flemming
Project Officer, Westminster City Council
“Our bid was voted 8th out of the 75 that were approved in England. 305 were submitted in total. We definitely think our success is down to the quality of the community engagement that occurred.”
Christian Foster
Head of Programmes, Doncaster Council
“The Heatmap was a brilliant way of getting people to tell us what they thought with as broad a brush as possible… I think being able to put a pin in the map and just write what you thought broke down a communication barrier for a lot of people.”
Olly Davies
Head of Communications, Cairngorms National Park Authority
Browse all stories
Transit Agency
SEPTA
How SEPTA Leveraged Data to Enhance Passenger Safety & Experience
Read the story →
Town
Nantucket, MA
Improving Nantucket's Transportation Program with resident feedback
Read the story →
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See Zencity on your own community's data.