Customer stories

Councils, police forces and public bodies use Zencity to hear from residents and act on what they say.

Working with councils, police forces and public bodies across the UK

  • Greater London Authority
  • Camden
  • Leeds City Council
  • City of Westminster
  • Manchester City Council
  • Sheffield City Council
  • Berkeley Group

Real results, in real communities.

  • Chattanooga, TN

    $317M

    budget shaped by resident priorities

  • Kent County, MI

    $500K+

    saved with a community-informed security strategy

  • Fort Lauderdale, FL

    23,000

    resident comments analysed before a unanimous council vote

  • Chattanooga, TN

    18,800+

    social interactions analysed across all nine districts

Real results, in real communities.

  • Doncaster Council

    £18.4m

    Levelling Up Fund secured with a bid shaped by community engagement

  • Westminster City Council

    209,000+

    visitors across 112 public projects

  • Waltham Forest Council

    15,000+

    comments from businesses and visitors on the Mini-Holland programme

  • Cairngorms National Park

    1,453

    consultation responses, nearly five times the previous consultation

In their words

“Zencity was very useful in identifying our blindspots. I can't imagine we would have been aware of them otherwise.”

Kelly Corsette

Communications and Public Affairs Director, City of Scottsdale, AZ

  • “One of the first things I do every morning is scroll through the Zencity feed and determine whether there is anything crucial that my team and I need to tackle. As a county manager, it’s a lifesaver for me and an excellent data source.”

    Jonathan Lewis

    County Administrator, Sarasota County, FL

  • “It's so useful to us to be able to see where our sentiment is and where we can find out what is really resonating with our residents.”

    Angie Sharp

    Community Engagement Manager, Bettendorf, IA

In their words

“The insights available tell interesting stories about our community and their interests. We had not foreseen it as being as valuable as it in informing our other services.”

Melissa Flemming

Project Officer, Westminster City Council

  • “Our bid was voted 8th out of the 75 that were approved in England. 305 were submitted in total. We definitely think our success is down to the quality of the community engagement that occurred.”

    Doncaster Council

    Christian Foster

    Head of Programmes, Doncaster Council

  • “The Heatmap was a brilliant way of getting people to tell us what they thought with as broad a brush as possible… I think being able to put a pin in the map and just write what you thought broke down a communication barrier for a lot of people.”

    Cairngorms National Park Authority

    Olly Davies

    Head of Communications, Cairngorms National Park Authority

Browse all stories

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See Zencity on your own community's data.