Answers you can defend. From your whole community.
Run statistically representative surveys, build your own engagements and turn resident input into decision-ready evidence, all in one platform.
Powering 600+ cities, counties and public safety agencies in the US, Canada and the UK
Five ways to hear residents.
Community Survey
A recurring, representative read on quality of life and city services.
Blockwise
Trust, safety, voice and fairness in policing, measured for public safety agencies.
Pulse
A custom representative survey on any topic, on your timeline.
DIY engagements
Build your own surveys, polls and map pins, and share them anywhere.
Post-interaction feedback
Feedback collected right after a service to measure the experience.
How Ask builds defensible insight
Design, distribute, collect and analyze, in one workflow.
Start from the decision
Start from the decision
Scope the question, choose the method and set the audience before anything goes live.
Reach beyond the same ten people
Reach beyond the same ten people
Distribute across the channels residents already use, so you hear from people who never attend a meeting.
Representative by design
Representative by design
Responses are weighted to match your community’s demographics, so results reflect everyone.
Report with confidence
Report with confidence
Turn results into decision-ready reports and benchmarks you can share with leadership.
Representative by design.
Shape better engagements
Create surveys and activities around the decision at hand, using clear questions, accessible formats and structured input methods that make it easier for residents to participate meaningfully.
Reach all residents
Use digital distribution, language support and representative sampling to reach beyond the usual voices, reduce participation gaps and reflect the wider community more accurately.
Capture input at every moment
Collect feedback through managed surveys, DIY engagements, post-interaction surveys and collaborative activities, matching the method to the question, audience, timeline and level of depth required.
Embedded in the work government already does
One platform behind the six recurring workflows public servants are accountable for.
Annual Planning & Budgeting
Run a representative survey before budget season and walk into every allocation decision knowing what residents prioritize.
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Resident Communications
Measure how communications land and what residents understood.
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Performance Management
Re-run surveys year over year and show programs are moving the needle on what residents said they care about.
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Council Meeting Preparation
A defensible, statistically valid read of the community, not a show of hands from the most engaged residents.
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Strategic Initiatives
Survey residents before, during and after major initiatives to show decisions reflect community priorities.
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Incident Response
Field a fast, representative pulse after an incident, before assumptions harden and the narrative sets.
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One connected view of your community.
Reach, understand and act on community input without stitching tools together.
ListenHear the whole community.
Social, news, Nextdoor and 311 in one real-time feed.
AskAsk the right questions.
Representative surveys and engagement at any scale.
CommunicatePublish with confidence.
Plan, publish and measure every resident message.
ZencityOSThe shared intelligence layer under the whole platform.From the smallest towns to the largest counties, local government runs on Zencity.
“Zencity was very useful in identifying our blindspots. I can't imagine we would have been aware of them otherwise.”
Kelly CorsetteCommunications and Public Affairs Director, City of Scottsdale, AZ
“Zencity is a powerful tool for helping us make data-driven recommendations to Town Council and also imperative in helping council members feel confident in their decisions.”
Dan AultAssistant City Manager, Cary, NC
“The ability to have a survey that is representative and based on a scientifically-validated research based model is a powerful tool for sharing with internal stakeholders as part of the decision-making process.”
Dan HustDirector of Communications Sullivan County, NY
“We can now see how specific incidents affect public perception in real time, and use that to shape the strategies and tactics we deploy. It’s become something our commanders train on — and we can benchmark ourselves against other similar departments across the country.”
Mitch McCoyDirector of Public Affairs and Information St. Louis Metropolitan Police Department
“With Zencity, we have this consistent stream of public perception that's searchable within a platform that we can really easily identify what citizens are thinking in relation to targeted initiatives.”
Brian HarkerDirector of Strategy & Innovation Edmonton Police Service, Canada
“I don’t make decisions without knowing what the Zencity data says.”
Mike GoodrumCity Manager City of Sugar Land, TX
“Making sure that people’s perceptions and understanding of policing match the realities is really important. Getting the basics right is about how we can instill confidence in policing and make people feel safer.”
Mathew BarberPolice & Crime Commissioner Thames Valley Police (UK)
Ready to power your work with community voices?
See Zencity on your own community's data.