Make every message more relevant
Strengthen communications with live insight into resident priorities, sentiment and information gaps.
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Powering 600+ cities, counties and public safety agencies in the US, Canada and the UK
From community signals to clear messaging
Reach your community, understand what people need and turn feedback into evidence that supports better decisions, delivery and reporting.
Hear the whole community.
Bring together resident input from social, news, service channels and proactive engagement to understand what people are saying.
Ask the right questions.
Run statistically representative surveys to hear from every part of the community, not just the loudest voices.
Publish with confidence.
Monitor, publish and measure resident communications in one platform, in the languages your residents speak.
Streamline resident communications, from listening to proven impact.
Monitor, understand and act on what residents are saying in your community.
Monitor the whole conversation
Streamline how you hear from residents across social media, local news, 311 and surveys, with one defensible read on the whole community
Stay ahead of every story
Spot emerging trends, narrative gaps and misinformation as they form, and share the takeaways with the people who need them.
One message, all channels
Turn one core message into the right tone and format for social, text and email, helping small teams publish at the speed residents expect.
Measure the impact
Compare sentiment before and after every campaign, and show whether the message actually moved the community.
Designed for moments that matter
Zencity Integrations
Keep working with your favorite systems.
Ready to power your work with community voices?
See Zencity on your own community's data.