Product Analyst (Temp position for 6 months)
About The Position
Who are we?
Zencity is re-inventing the way governments listen to, understand, and interact with their residents. Our community trust platform uses advanced Natural Language Processing, ML algorithms and generative AI to help government organizations hear from more citizens, be more data-driven and increase resident satisfaction.
Zencity’s global team of urban enthusiasts and data geeks work with hundreds of cities and counties worldwide - from Los Angeles, to Chicago, to Tel Aviv. If you’re passionate about joining a growing company whose focus is on leveraging data and tech to radically improve life in communities - your place is with us!
What is the role?
We are seeking a highly analytical and detail-oriented Product Analyst to join our dynamic team. As a Product Analyst, you will be responsible for evaluating product performance, conducting analytical user research, and providing evidence and actionable insights to drive product development and strategic decision-making. Your expertise in data analysis and understanding of user behavior will be pivotal in shaping the direction of our products and maximizing their impact in the market.
- Develop and maintain key performance indicators (KPIs) to measure product success and monitor performance against established benchmarks.
- Support new product features with defining metrics and creating dashboards to measure usage and adoption over time
- Conduct in-depth analysis of product metrics, user engagement, and market trends to identify opportunities for product enhancement and growth.
- Collaborate with cross-functional teams including product managers, engineers, designers and customer success to define and prioritize product requirements based on data-driven insights.
- Generate reports and presentations that effectively communicate findings and recommendations to stakeholders at all levels of the organization.
- Stay updated on industry best practices, emerging technologies, and competitive landscape to inform product strategy and innovation.
- Proven experience (2-3 years) as a Product Analyst, Data Analyst, or similar role
- Proficiency in data analysis tools such as SQL, advantage if also Python/R
- Strong understanding of quantitative analysis for drawing actionable insights from complex datasets
- Experience with data visualization tools like Tableau, Power BI, or similar for presenting insights.
- Experience with product intelligence tools like Amplitude, Mixpanel - strong advantage.
- Excellent communication skills with the ability to translate complex data into actionable insights for non-technical stakeholders.
- Strong self-management and problem-solving skills.
- Experience working with Agile methodologies and product management frameworks is a plus.
- Freelancers with relevant experience are encouraged to apply.
This Product Analyst role offers an exciting opportunity to contribute to the success of our products by leveraging data-driven insights and fostering innovation. If you are passionate about translating data into meaningful strategies and driving product excellence, we’d love to hear from you!
***Zencity is committed to building a culturally diverse team and strongly encourages applications from female and minority candidates.
Ready to get started?
Reach out to our team to schedule a demo.