Answers you can defend. From your whole community.
Collect representative input through surveys and engagement tools built for every question and scale.
Working with councils, police forces and public bodies across the UK
Five ways to hear residents.
Community Survey
A recurring, representative read on quality of life and council services.
Blockwise
Trust, safety, voice and fairness in policing, measured for police forces.
Pulse
A custom representative survey on any topic, on your timeline.
DIY engagements
Build your own surveys, polls and map pins, and share them anywhere.
Post-interaction feedback
Feedback collected right after a service to measure the experience.
How Ask builds defensible insight
Design, distribute, collect and analyse, in one workflow.
Start from the decision
Start from the decision
Scope the question, choose the method and set the audience before anything goes live.
Reach beyond the same ten people
Reach beyond the same ten people
Distribute across the channels residents already use, so you hear from people who never attend a meeting.
Representative by design
Representative by design
Responses are weighted to match your community’s demographics, so results reflect everyone.
Report with confidence
Report with confidence
Turn results into decision-ready reports and benchmarks you can share with leadership.
Representative by design.
Shape better engagements
Create surveys and activities around the decision at hand, using clear questions, accessible formats and structured input methods that make it easier for residents to participate meaningfully.
Reach more residents
Use digital distribution, language support and representative sampling to reach beyond the usual voices, reduce participation gaps and reflect the wider community more accurately.
Capture input at every moment
Collect feedback through managed surveys, DIY engagements, post-interaction surveys and collaborative activities, matching the method to the question, audience, timeline and level of depth required.
Embedded in the work councils already do
One platform behind the six recurring workflows public servants are accountable for.
Annual Budgeting & Planning
Run a representative community survey before budget season and walk into every allocation decision knowing what residents actually prioritise.
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Resident Communications
Measure how communications land and what residents understood.
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Performance Management
Re-run surveys year on year and show your programmes are moving the needle on what residents said they care about.
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Council Meeting Preparation
A defensible, statistically valid read of the community, not a show of hands from the most engaged residents.
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Strategic Initiatives
Survey residents before, during and after major initiatives to show decisions reflect community priorities.
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Incident Response
Field a fast, representative pulse after an incident, before assumptions harden and the narrative sets.
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One connected view of your community.
Reach, understand and act on community input without stitching tools together.
ListenHear the whole community.
Social, news and service requests in one real-time feed.
AskAsk the right questions.
Representative surveys and engagement at any scale.
CommunicatePublish with confidence.
Plan, publish and measure every resident message.
ZencityOSThe shared intelligence layer under the whole platform.The leading engagement and insights platform across the UK
“The insights available tell interesting stories about our community and their interests. We had not foreseen it as being as valuable as it in informing our other services.”
Melissa FlemmingProject Officer, Westminster City Council
“The Heatmap was a brilliant way of getting people to tell us what they thought with as broad a brush as possible… I think being able to put a pin in the map and just write what you thought broke down a communication barrier for a lot of people.”
Olly DaviesHead of Communications, Cairngorms National Park Authority
“Zencity helped us better understand what they like about our town centre and what they’d like to see improved. It has assisted us in promoting a sense of local identity and in building trust.”
Deborah EfeminiCentral Lewisham Town Manager, Lewisham Council
“Our bid was voted 8th out of the 75 that were approved in England. 305 were submitted in total. We definitely think our success is down to the quality of the community engagement that occurred.”
Christian FosterHead of Programmes, Doncaster Council
“Whilst night life is an integral part of London as a city, our purpose for this strategy is much wider. We have sought to understand the intricacies of the night time as it changes and identify services that could be provided or improved.”
Wandsworth CouncilNight Time Strategy
“The Organic platform definitely saves us time because you're able to see all of the conversations in one place, and it's almost like a one-stop-shop.”
Christine CroftsCommunications Manager, North Hertfordshire District Council
“Making sure that people’s perceptions and understanding of policing match the realities is really important. Getting the basics right is about how we can instill confidence in policing and make people feel safer.”
Mathew BarberPolice & Crime Commissioner Thames Valley Police (UK)
Ready to power your work with community voices?
See Zencity on your own community's data.