Close the loop with your community
Know what residents are saying and whether your message is landing.
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Powering 600+ cities, counties and public safety agencies in the US, Canada and the UK
One platform for communication workflows
Zencity brings Listen, Ask and Communicate together so teams can understand community sentiment, gather direct feedback and deliver clearer, more relevant messages.
Hear it as it happens.
Monitor community conversations, sentiment, news coverage and emerging issues in real time.
Ask what residents need.
Use surveys and engagements to understand resident priorities, reactions and information needs.
Send messages that land.
Create, target and evaluate communications based on live community insight.
Built for communication teams
Zencity shows communications directors and PIOs what residents are saying and asking, so they can write updates people read and see which messages land.
Know the mood before you post
Track resident experience across geographies, services and communities.
Spot information gaps
See what residents are asking during incidents and fill the gaps fast.
Write what residents need
Shape updates around what residents are saying, feeling and asking for.
Measure what lands
Measure whether messages are landing and adjust your approach quickly.
Everything you need to understand your community
Zencity Integrations
Keep working with your favorite systems.
Ready to power your work with community voices?
See Zencity on your own community's data.