HASSLE FREE SURVEYS THAT REACH MORE RESIDENTS

Community Surveys - Reimagined

Hear from more voices across your community and
receive timely feedback that you can act on.

Run Your Next Survey with Zencity

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Community Surveys for Ongoing Satisfaction Scores

Community Surveys for Ongoing Satisfaction Scores

Hear from more voices in your community with an always-on, dynamic digital survey uniquely designed to be swift, friendly, and hassle free - for you and for your residents

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Topical Surveys for
On-Demand Feedback

Topical Surveys for
On-Demand Feedback

Answer critical questions by engaging with your community on any topic, initiative, or policy with quick, ad-hoc surveys for real-time and broad-reaching input

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Trust & Safety Metrics for
Law Enforcement

Trust & Safety Metrics for
Law Enforcement

Improve community relations by continuously measuring resident sentiment, trust levels, and perceptions of safety with a survey solution built especially for police departments

A Community Survey Like You’ve Never Seen Before

infrastructure bill execution residents infrastructure bill execution Seamless distribution
User group User group default Accessible & inclusive
Comments Active Comments Default Free-text
analysis
City hall active City hall default Year-round polling
Presentation of benchmarked data Comparison data around city strategic plans Actionable
results
Handshake heart Active Handshake heart Default Organic input analysis
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Seamless distribution

Meet residents
where they are

We use census data to target a representative
sample of your community, reaching the full
spectrum of your residents via the devices
and sites they’re already tapped into

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Accessible & inclusive

Reach more voices

Our short questionnaire has been purposely
crafted to remove common barriers to
participation - like time and language - so
more resident groups can easily take part

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Free-text
analysis

Get meaningful, real-time
insights from free-text fields

Our free-text analysis technology
automatically processes, classifies and
scores free-text responses, quickly
surfacing patterns in resident
comments, displayed in a live feed

Year round polling Tab image V@x
Year-round polling

Align feedback with your organization's calendar

Zencity times its surveys with the pace
of city hall, providing reports 2-4 times
a year for impactful and effective
performance management around your
key services and initiatives

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Actionable
results

Translate survey results
into an action plan

Derive meaningful and actionable takeaways
fast with ongoing satisfaction scores in your
dashboard and a team of experts on hand to
deliver executive summaries and briefings

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Organic input analysis

Paint the complete picture

Zencity provides the most comprehensive
civic engagement tool on the market,
displaying opt-in survey results side-by-side
with an analysis of organic resident discourse

Sit back, let us do the heavy lifting

From survey design to reaching a representative sample,
and from distribution to producing actionable takeaways,
schedule a demo today and let Zencity take care of it all

Resident satisfaction metrics for better performance management

Resident satisfaction metrics for better performance management

Receive a quarterly or biannual aggregated score, depending on your organization’s needs, benchmarked against your prior performance and against similar communities

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Surveys Scrollable Tiles V

Eliminate the time-to-meaning factor

Eliminate the time-to-meaning factor

Slice and dice your results with our clickable, actionable breakdown of data by demographics and geography - so you can quickly drill down to bottom lines and add context to survey results

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Surveys Scrollable Tiles V

A real-time stream of
open-ended responses

A real-time stream of
open-ended responses

Free-text analysis and classification technology surfaces patterns in resident comments, transforming qualitative data into actionable, quantitative results, and enabling you to easily explore comments by topic and sentiment in a live feed

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Surveys Scrollable Tiles V
Mayor Jack Bradley

Mayor Jack Bradley

Mayor

Lorain, OH

Zencity has helped our leadership truly embody data-driven decision-making and great community engagement. With Zencity surveys and data, we were able to give Council the confidence needed to put a levy that they had previously steered away from on the November ballot.

Read the full case study
Jon D. Kindseth

Jon D. Kindseth

Deputy City Manager

Decatur, IL

Data is so important ... There are individual stories our council hears and that has a tremendous amount of impact. We leverage data [from surveys] ... to ensure we have a broader perspective. We use Zencity daily to get a barometer of the public view on specific issues.

Read the full case study
Keith Kauffman

Keith Kauffman

Police Chief

Redondo Beach

We don’t go out into our community blindly. We’re able to allocate resources based on information our residents have given us. We’ve also learned about issues through Blockwise [Zencity surveys] because some residents are less likely to call or attend a public meeting or forum.

Read the full case study