CASE STUDIES
Working with cities to better serve their residents
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Civic Engagement
Performance Management
Proactive Governance
Strategic Planning
Civic Engagement
Performance Management
Proactive Governance
Strategic Planning
Town of Winthrop, MA
How Winthrop, MA Initiated a Vital Infrastructure Project While Protecting Public Health During COVID-19
City of Austin, TX
How the City of Austin Assessed and Acted on Homelessness Concerns in the Face of COVID-19
Being able to pinpoint exactly what is driving community conversations in a matter of minutes is invaluable. Zencity is a powerful tool which helps us see where our messages are resonating and where we need to course correct in almost real-time.
Alicia Dean
Marketing Communications Consultant , City of Austin, TX
Cranberry Township, PA
Event Cancellations during COVID-19: How Cranberry Township Uses Data to Craft their Communications Strategy
State College Borough
How State College, PA leveraged data to support its student and greater community
City Of Bettendorf
How the City of Bettendorf Used AI to Save Resources and Time During the COVID-19 Pandemic
City Of McAllen
How the City of McAllen Strengthened Communications in the Face of COVID-19
Zencity's AI capabilities helped us quickly identify resident confusion at such a sensitive time as the Coronavirus outbreak. The platform detects important discourse across multiple channels, allowing us to directly address residents' questions and concerns and ensure their safety.
Michelle Rivera, Assistant City Manager, McAllen, TX
Fort Lauderdale, FL
Keeping Your (Digital) Ear to the Ground: How Fort Lauderdale Listened to its Silent Majority
When the City accepted the proposal for Lockhart Stadium, it drew a lot of attention in the community, both good and bad. Zencity’s data showed us that most of the community backed our decision to activate the site and confirmed that we made the right choice.
Rob Hernandez
Deputy City Manager, Fort Lauderdale, FL
Jackson, MS
What’s Trending: How the City of Jackson Used AI to Identify its Community’s Priorities
We’ve tried other platforms in the past that were time-consuming, didn’t provide us with city-specific information, and were a nightmare to use. Zencity is intuitive and helps us to tailor our strategic planning and focus for our community.
Candice Cole
Director of Communications, Mayor’s Office, Jackson, MS
Savannah, GA
Hurricanes and AI: Savannah’s Unique Strategy for Severe Weather Management
We utilize Zencity to understand at a glance community sentiment across a variety of media outlets and digital channels. Before Zencity it was hard to obtain this valuable data. Thanks to Zencity we are able to see how our emergency information is dispersed and the community's reaction in real-time. This has been a game-changer for us when managing severe weather scenarios and other challenges.
Chris Parrish
Marketing and Web Developer, Savannah, GA
Dayton, OH
The Power of AI and Local Government: Staying One Step Ahead During an Emergency in Dayton, OH
Our citizens are very active on social media. We used Zencity to find any gaps we had in our online media strategy and we took proactive measures to ensure that any information that they were receiving about a crisis was up-to-date and accurate. It was a lifesaver and really helped us speed up our response process.
Joseph Parlette
Deputy City Manager, Dayton, OH
Houston, TX
How the City of Houston, TX, Tackles Distinct Transportation and Urban Mobility Challenges
Zencity helped us pinpoint the significant spike in social media interactions surrounding the railroad issue impacting our City. With this powerful qualitative and quantitative data, we quickly understood that an action by the City was necessary in order to mitigate this issue before it got worse. With Zencity’s insights, we were able to build an effective initiative and communicate productively with our residents.
Alan Bernstein
Director of Communications, Houston, TX
City of Beaverton, OR
Using AI to Tackle Homelessness
One thing we learned from Zencity is that not every neighborhood is the same. By using Zencity's geolocation technology, we're able to get a clear understanding of what's important to what community to help guide how we communicate with them and also bring to light what issues one community may be interested in over another.
Nicole Walters
Marketing Manager, Beaverton, OR
Town of Cary, NC
How Cary, NC, Used AI to Make Data-Backed Policy Recommendations About E-Scooters to the Town Council
Zencity was a powerful tool for helping us make data-driven recommendations to Town Council, and also imperative in helping Council Members feel confident about their decision.
Dan Ault
Assistant Town Manager, Town of Cary, NC
City of Aurora, IL
How Aurora, IL, Leveraged Data Analytics to Help Manage a Mass Shooting
Since the shooting in Aurora, Zencity has become part of our tapestry. It’s a very powerful tool in the decision-making process because it helps the Mayor laser focus in on the concerns of the community and it helps us keep the pulse of the community.
Clayton Muhammad
Director Community Relations/Public Information, Aurora, IL
City of Corona, CA
How Corona, CA, is using Artificial Intelligence for Crisis Management and Proactive Governance
Thanks to Zencity, we were able to take something that was very negative in the city and turn it into something positive. Zencity helped us transform an unfortunate incident into an opportunity to communicate with our residents about the right way to do things and how we, the City, can help.
Chris McMasters
Chief Information Officer, Corona, CA
Modi'in, Israel
How the City of Modi’in Tracked the Performance of a Public Space and Planned Ahead Using Zencity
With Zencity's help, we were able to analyze data based on real resident feedback, and make more data-driven decisions.
Ron Barazani
CEO/City of Modi'in Economic Development Authority - Ofek Mgmt, Modi'in, Israel
