Zencity glossary

Plain-language definitions of the terms local governments use when they listen to residents, run surveys and plan around what they hear.

All terms

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Community Engagement

Community engagement is a strategic approach to getting residents, community groups, and stakeholders involved in a city's planning and prioritization processes.

Priority Based Budgeting

Priority based budgeting is the process of budgeting with the expressed needs of the community in mind.

Performance Management

Performance management for government is the process by which governments review and evaluate their achievements in order to inform future decisions.

Community Surveys

A community survey is a data collection method aimed at a particular community with specific questions for that community.

Civic Engagement

Civic engagement is a two-way engagement process between government or official organizations and residents. Civic engagement is a key part of a democratic society.

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