Zencity vs. Alternative Civic Engagement Tools
The leading software for
community engagement
Understand your residents’ needs and priorities and make informed decisions
Local-Gov Focused
311 & 211 Integration
Sentiment Analysis
Working with hundreds of local governments of all sizes
FEATURE COMPARISON
Features built to help you better engage your residents
Civic Engagement Tools
Local-gov focused
Zencity is built for, and only for, local governments, and is tailored to municipal and county needs and structures
Real-time analysis
Automatic categorization
Zencity automatically categorizes data utilizing more than 100 local-government-centric markers based on advanced AI, with no need for local government agencies to generate their own keywords or perform any maintenance
Geo-location
By integrating a GIS layer, Zencity helps cities and counties understand feedback by physical location and neighborhood
City/County hotline
integration
Zencity can integrate with any city or county data source including 311, CRMs, email, and more
Benchmarking data
Dedicated data analyst and customer success manager
In-depth reports, tailor-made by an expert analyst
Sentiment analysis powered by AI and free-text analysis
Smart alerts and anomaly detection
Communications digest builder for reporting
Local media monitoring
Data anonymization
Mobile app
Cloud platform
Local-gov focused
Zencity is built for, and only for, local governments, and is tailored to municipal and county needs and structures
Real-time analysis
Automatic categorization
Zencity automatically categorizes data utilizing more than 100 local-government-centric markers based on advanced AI, with no need for local government agencies to generate their own keywords or perform any maintenance
Geo-location
By integrating a GIS layer, Zencity helps cities and counties understand feedback by physical location and neighborhood
City/County hotline
integration
Zencity can integrate with any city or county data source including 311, CRMs, email, and more
Benchmarking data
Dedicated data analyst and customer success manager
In-depth reports, tailor-made by an expert analyst
Sentiment analysis powered by AI and free-text analysis
Smart alerts and anomaly detection
Communications digest builder for reporting
Local media monitoring
Data anonymization
Mobile app
Cloud platform
Civic Engagement Tools
Most civic engagement tools miss out on your residents’ organic conversations
Survey and polling tools often only engage the same group of highly involved residents, but miss out on feedback from most of your community members. By capturing and analyzing organic resident conversations in real-time, you can gather real feedback from the silent majority of your residents.
Know what your residents really care about
Identify trends in sentiment, leading topics, and the most influential communication channels to gain actionable insights into the things that matter most to your community members. Whether you directly asked residents for input on a topic or they’re discussing a community issue organically - you’ll know about it with Zencity.
Boost engagement by focusing on your community’s priorities
Optimize your reach across all channels to maximize engagement and make the decisions that will resonate best. Then, measure performance with benchmarking data from communities similar to yours.
Winner of Smart City Expo World Congress Award
An ICMA Strategic Partner | Presidential
Named one of GovTech's Top 100 Companies for 2022