Zencity vs. Alternative Civic Engagement Tools

The leading government-focused software for engaging with your community’s silent majority

Understand your residents’ needs and priorities and make informed decisions

Local-Gov Focused

311 & 211 Integration

Sentiment Analysis

Working with hundreds of local governments of all sizes

Most civic engagement tools miss out on your residents’ organic conversations

Survey and polling tools often only engage the same group of highly involved residents, but miss out on feedback from most of your community members. By capturing and analyzing organic resident conversations in real-time, you can gather real feedback from the silent majority of your residents.

Know what your residents really care about

Identify trends in sentiment, leading topics, and the most influential communication channels to gain actionable insights into the things that matter most to your community members. Whether you directly asked residents for input on a topic or they’re discussing a community issue organically - you’ll know about it with Zencity.

Boost engagement by focusing on your community’s priorities

Optimize your reach across all channels to maximize engagement and make the decisions that will resonate best. Then, measure performance with benchmarking data from communities similar to yours.

FEATURE COMPARISON

Features built to help you better engage your residents

Civic Engagement Tools

Zencity

Local-gov focused

Zencity is built for, and only for, local governments, and is tailored to municipal and county needs and structures

Real-time analysis

Automatic categorization

Zencity automatically categorizes data utilizing more than 100 local-government-centric markers based on advanced AI, with no need for local government agencies to generate their own keywords or perform any maintenance

Geo-location

By integrating a GIS layer, Zencity helps cities and counties understand feedback by physical location and neighborhood

City/County hotline integration

Zencity can integrate with any city or county data source including 311, CRMs, email, and more

Benchmarking data

Dedicated data analyst and customer success manager

In-depth reports, tailor-made by an expert analyst

Sentiment analysis powered by AI and free-text analysis

Smart alerts and anomaly detection

Communications digest builder for reporting

Local media monitoring

Data anonymization

Mobile app

Cloud platform

Local-gov focused

Zencity is built for, and only for, local governments, and is tailored to municipal and county needs and structures

Real-time analysis

Automatic categorization

Zencity automatically categorizes data utilizing more than 100 local-government-centric markers based on advanced AI, with no need for local government agencies to generate their own keywords or perform any maintenance

Geo-location

By integrating a GIS layer, Zencity helps cities and counties understand feedback by physical location and neighborhood

City/County hotline integration

Zencity can integrate with any city or county data source including 311, CRMs, email, and more

Benchmarking data

Dedicated data analyst and customer success manager

In-depth reports, tailor-made by an expert analyst

Sentiment analysis powered by AI and free-text analysis

Smart alerts and anomaly detection

Communications digest builder for reporting

Local media monitoring

Data anonymization

Mobile app

Cloud platform

Civic Engagement Tools