Zencity National
Community Survey

A recurring survey that never stops running, the Zencity Community Survey measures how satisfied residents are with their community and with local government-provided services, and allows officials to compare these scores over time and against a cohort of similar communities.

Residents from more than 2,000 communities across the United States have participated in Zencity’s National Community Surveys between April – June, 2022. We use the combined results from these surveys to produce our national benchmark scores. Community surveys, like this one, can help you:

Perfect your performance

Receive quarterly or biannual reports on your aggregated score, so you can inform your strategic planning with clear and actionable data

Easily spot major takeaways

Spend less time deciphering data and more time acting on te findings with regular reports and analysis of free-text responses as they are submitted

Hear from more voices

Lower participation barriers with a user-friendly, multilingual survey that's digitally available on the sites & apps where residents already are