Managing Crisis using Resident Feedback and Sentiment Data
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Eyal Feder Levy
CEO and Co-Founder
City of Fort Lauderdale, FL
Assistant City Manager
City of Greensboro, NC
About the webinar
2020's "New Normal" had become a reality of crisis management. Hear from City Manager Chris Lagerbloom of Fort Lauderdale, FL, and Assistant City Manager Christian Wilson of Greensboro, NC about their crisis management strategies, and how they have been using resident feedback and sentiment data to inform decisions, communicate with Council and adapt their policies and messaging. The session is joined by Eyal Feder, Zencity's CEO and co-founder who shares insights and examples of using AI for decision making as part of local governments' emergency response.
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This webinar is part of an exclusive series aimed to leverage our network of hundreds of cities and counties across the U.S. to share knowledge and experience between city leaders who have been championing their communities in light of the COVID-19 outbreak.