Meet the Zencity Platform

Unleash the power of AI and turn resident feedback into action

Request a Demo
IMCA Preferred provider
Collect

Collect

We automatically collect millions of resident and city-generated data points from a multitude of external and internal sources like social media, local news channels, 311, and more

Analyze

Analyze

With the use of advanced Artificial Intelligence, the data is classified and sorted to identify city-centric topics, trends, anomalies, and sentiment

Understand

Understand

City managers, department leaders, and other stakeholders receive meaningful and actionable insights about their residents’ needs and priorities, accessible through an easy-to-use online platform and mobile app

Projects for real-time performance management https://zencity.io/wp-content/uploads/2019/05/Projects-for-real-time-performance-management-1.jpg

Projects for real-time performance management

Track resident feedback in real-time and over time to understand how residents are responding to specific city initiatives, events, policies, communications campaigns, and more with our project feature

Cutting-edge geolocation technology https://zencity.io/wp-content/uploads/2019/05/Cutting-edge-gelocation-technology.jpg

Cutting-edge geolocation technology

Topics, content, and trends visualized by neighborhood for localized problem solving and a more nuanced view of your residents' needs and preferences

Automatic alerts for crisis management https://zencity.io/wp-content/uploads/2019/05/Automatic-alerts-for-crisis-management.jpg

Automatic alerts for crisis management

Live alerts by email or push notification of growing trends and notable anomalies in your city so you can stay ahead of the curve

Sentiment analysis by city-centric topic https://zencity.io/wp-content/uploads/2019/05/Sentiment-analysis-by-city-centric-topic.jpg

Sentiment analysis by city-centric topic

Our algorithms automatically classify data by relevance to the different departments in city hall and then run a sentiment analysis to determine if the data reflects positive, negative, or neutral feedback on a city-related topic

Tap into previously unexplored data channels https://zencity.io/wp-content/uploads/2019/05/Tap-into-previously-unexplored-data-channels.jpg

Tap into previously unexplored data channels

Zencity aggregates hundreds of data sources from external and internal channels including social media, local news, broadcast media, 311, emails, CRMs, google analytics, web pages, IoT, and more

Department-specific dashboards https://zencity.io/wp-content/uploads/2019/05/Department-specific-dashboards.jpg

Department-specific dashboards

Customizable dashboards, alerts and features can be tailored to the specific needs of each of the different departments in city hall

Designed specifically for local governments and customizable to your organization's unique needs

Tailored for city hall

Tailored for city hall

Designed specifically for the unique needs of local governments

Hands-free

Hands-free

There's no need for residents to opt-in, rather the Zencity solution leverages the vast amount of data that's already out there

Broad reach

Broad reach

Analyzes offline and online activities, external and internal sources

Simple and friendly

Simple and friendly

Quick setup, minimal time demands from city managers and their teams with low management overhead

Dedicated team of analysts

Dedicated team of analysts

A team of experts at your fingertips for a more customized solution

Seamless integration

Seamless integration

Easily integrated with any existing data source such as 311, GIS, CRMs, and more, and requires zero hardware or software adaptations

Reinventing the way cities turn data into decisions

THE ZENCITY SOLUTION

Reinventing the way cities turn data into decisions

Specifically designed as an intuitive tool for local governments, Zencity uses advanced Artificial Intelligence and machine learning to help transform millions of data points into meaningful actionable insights. With minimal setup, negligible time and effort, and low management overhead - Zencity integrates rapidly, while seamlessly pulling data from existing platforms and a multitude of open-data sources - often containing hundreds of previously unexplored data channels. This enables local governments to more intelligently support impactful, long-term planning. On top of that, we alert about trends as they emerge, enabling city leaders to maximize proactivity and stay ahead of crises. Our dedicated team of analysts is on board to assist local government agencies and city department heads seeking a more personalized, hands-on solution.