hero-background

LOCAL GOVERNMENT

Zencity 360: Transform the way you lead

Turn extensive community input into actionable insights

Hero Local government

With Zencity 360 you can:

STP

Hear beyond the STPs
(Same Ten People)

Leadership

Lead with clarity, confidence, and accountability

Informed

Make more informed, transparent, and effective decisions

TimeMoney

Save time and money

Quote Image Left
Jonathan Lewis Sarasota County

One of the first things I do every morning is scroll through the Zencity feed and determine whether there is anything crucial that my team and I need to tackle. As a county manager, it’s a lifesaver for me and an excellent data source.

Jonathan Lewis

County Administrator, Sarasota County, FL

Zencity 360 Tools

Our platform offers a suite of tools that can be used together or separately to power your most important work.

Surveys Hear from more residents with always-on, digital benchmarking surveys designed by data scientists to be accessible, representative of your community, and statistically sound.
Organic Understand the relevant conversations residents are having across publicly available sources, including social and digital media channels.
Experience Improve community services with continuous resident satisfaction polls that deliver clear, ongoing feedback and enable data-driven performance recommendations.
Engage Quickly launch custom, interactive project hubs that make it easy to collaborate and communicate with residents throughout a project’s lifecycle.
Publish Post to official government social media channels and generate pitch-perfect press releases in seconds, so you can get your message out to the community in less time.

Zencity 360 Features

We thought of every detail to make your Zencity 360 experience second to none.

AI

Leading-Edge AI

AI

Leading-Edge AI

Zencity 360 is powered by generative AI and natural language processing (NLP) models  designed to surface meaningful insights on civic issues.

Benchmarks

Tailored benchmarks

Benchmarks

Tailored benchmarks

Compare your survey data to communities that closely resemble your own, according to criteria you determine.

Messaging

Auto alerts
& email roundups

Messaging

Auto alerts
& email roundups

Get data highlights delivered to your inbox, plus custom notifications when our AI detects new trends in the community conversation.

Dashboard

Clear, filterable dashboards

Dashboard

Clear, filterable dashboards

Browse and compare sentiment analytics over time and by topic when you log in to your Zencity 360 account.

Error crisis

Anonymous participation

Error crisis

Anonymous participation

Residents can offer input freely and honestly knowing their identity is never required and their privacy is closely safeguarded.

Languages

40+ languages

Languages

40+ languages

Our platform uses proprietary technology to engage with residents in dozens of languages—with proven accuracy—to ensure fair and equitable representation.

Data

Powerful report builder

Data

Powerful report builder

Keep elected officials and other stakeholders in the know with easy-to-generate, customizable reports that draw data from your dashboard.

Sentiment

On-demand pulse surveys

Sentiment

On-demand pulse surveys

Get quick sentiment snapshots on pressing community issues with custom ad hoc surveys.

Start Building Trust Today

Learn what local governments have achieved with Zencity.

kent county

How Kent County, MI, used Zencity to Assess Threat to County Buildings and Plan its Security Strategy Saving over $500K

philadelphia logo

How the City of Philadelphia Better Aligned Vaccine Hesitancy Outreach with Resident Concerns Using Community Feedback

Chicago logo

How the Chicago Public Health Department used Zencity Organic to publicize the city’s Narcan distribution program and combat fentanyl overdoses

image

How Wasco County, OR used Zencity Surveys to Prepare for a Cross-Agency Town Hall Meeting on Homelessness

nevada county

How Nevada County, CA, is using Zencity and Community Feedback Data for Performance Management

Fort Lauderdale x

Keeping Your (Digital) Ear to the Ground: How Fort Lauderdale Heard its Wider Community

Zencity Integrations

Keep working with your favorite systems.

Accela Logo
Nextdoor
Salesforce Logo
QAlert Logo
Rock Solid Logo
Esri Logo
Centralsquare Logo
Tyler tech Logo
Cividplus Logo

Ready to get started?
Reach out to our team to schedule a demo.