Zencity is a best-in-class tool that helps
law enforcement agencies hear from all of the voices in their community while safe guarding privacy. Law enforcement professionals use Zencity to build trust, measure impact and improve community relationships based on real-time resident feedback.
Between January - July 2021, Zencity analyzed data on American sentiment towards law enforcement and public safety from over 200 communities.
Here's what we found:
police has been most critical in The Midwestwith the highest negative sentiment and lowest positive sentiment. By contrast, discourse about police is most positive in the Southeast.
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PD social media posts about personnel
and community activities see
more resident interaction than
updates on crime and police work.
So far in 2021, online discourse about public safety has been 2.2X higher than public health.
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