Guide
Defining Your Digital Engagement Toolset
Establish the goals of what effective online public engagement looks like for your organization.
Intro
Try the framework our civic partners helped us build to define the key needs, metrics, and features of a meaningful engagement toolset. Our guide walks you through key areas of consideration in choosing your digital toolset, and maps how criteria translate to features and functionality.
Engagement Scope - Understanding your goals, messaging, timeline, and reach
Engagement Audience - Understanding both your internal and external audiences
Engagement Toolset - Understanding how specific engagement tool features address your needs
