5 Ways Cities Can Leverage Resident Feedback Data for Better Performance Management

Effective performance management is essential to local government organizations. It sets clear goals and expectations, and further enables cities, towns, and counties alike to align their systems and resources with strategic objectives. Unfortunately, resident feedback is not always easy to measure or figure out, especially with the citizen engagement tools that cities have usually turned to for feedback gathering. Learn how technology can help improve performance and the five ways to approach resident feedback data.