Introduction: When a Rapid Surge of Growth Affects Infrastructure Seguin, Texas, with a population of nearly 35,000, has experienced a rapid surge of residential, commercial, and industrial growth. For city leadership, that means having to
The Challenge In October 2021, the Town of Abington, MA, was hit with an unseasonably timed Nor’easter, which knocked out power for the town’s residents for four days. During this time, various departments communicated with
Intro As the largest school board in Western Canada and second largest employer in Calgary, the Calgary Board of Education (CBE) has a large and diverse stakeholder community with more than 14,000 employees and 125,000
The Challenge: Understanding a Crisis Situation in Real Time In December 2021, an online threat of violence suddenly appeared on a popular social media app in the City of Oak Ridge, Tennessee. Yet by the time
The Challenge: Deciding on whether or not to launch an electric scooter pilot In spring of 2021, Portland, Texas, was approached by a well-known electric scooter company about bringing e-scooters to the community and running an
Introduction: An Unprecedented Funding Opportunity The American Rescue Plan Act (ARPA) provides local governments across the United States with an unprecedented opportunity to improve the lives of their residents. With $45.6 billion of ARPA funding specifically allocated
