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All Case Studies

Zencity’s case studies are where real-world challenges meet data-driven solutions. Our in-depth case studies highlight how cities and public safety organizations have harnessed the power of community feedback and data analytics to transform their decision-making processes and build trust in their local communities. Explore these success stories to learn how to navigate complex issues, enhance service delivery, and foster stronger connections with residents.

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Nantucket Harbor
Case studies

Improving Nantucket's Transportation Program with more comprehensive resident feedback

  • 5 min read
Washoe County's Shift to Data-Driven Community Engagement
Case studies

Adapting for Impact: The Evolution of Community Engagement in Washoe County

  • 4 min read
Case studies

How the City of Hermiston used a multi-faceted approach to integrate resident feedback into its strategic planning initiatives

  • 5 min read
Case studies

Abordar los delitos de odio a través de la narración de datos: el enfoque de la ciudad de Austin

  • 5 min read
Case studies

Addressing Hate Crime Through Data Storytelling: The City of Austin's Approach

  • 5 min read
Case studies

The Zencity LPR Survey with Flock Safety

  • 13 min read
Case studies

How the City of Hercules, CA is Rebuilding Trust Through its Parks Master Plan

  • 4 min read
Chicago Public Health's Narcan Outreach: Increasing Engagement
Case studies

Chicago Public Health's Narcan Outreach: Increasing Engagement

  • 12 min read
Building Support in Scottsdale: Zencity's Role in Bond Approval
Case studies

Scottsdale Boosts Bond Support: Listening with Zencity

  • 5 min read
Building Community Trust: Redondo Beach PD's Feedback Strategy
Case studies

Building Community Trust: Redondo Beach PD's Feedback Strategy

  • 9 min read
Pasadena Cuts Inquiries by 90% with Zencity's Data Insights
Case studies

Streamlining Vaccine Distribution: Pasadena's Success with Zencity

  • 5 min read
Pride of Place Leeds: LGBTQ+ Engagement for Housing in West Yorkshire
Case studies

Pride of Place Leeds Engagement Experience

  • 5 min read
Record Engagement: Vancouver Fraser Port Authority's Community Strategy
Case studies

Record Engagement: Vancouver Fraser Port Authoritys Community Strategy

  • 14 min read
Zencity's Guide to 4 Essential Engagement Parameters
Case studies

Mastering Engagement: 4 Key Zencity Parameters

  • 5 min read
Case studies

Stockton's Strategic Planning: Prioritizing with Resident Feedback

  • 6 min read
How the City of Philadelphia Aligned Its Communication Around the Covid-19 Delta Variant Based on Citizen Concerns
Case studies

How the City of Philadelphia Aligned Its Communication Around the Covid-19 Delta Variant Based on Citizen Concerns

  • 6 min read
Tackling Homelessness: Austin's Strategy Reduces Negative Sentiment
Case studies

Austin's Response to Homelessness During COVID-19: Improved Messaging

  • 5 min read
Evaluating COVID-19 Restrictions: Fontana's Use of Zencity AI
Case studies

How Fontana, CA Assessed Residents’ Response to COVID-19 Restrictions

  • 3 min read
Case studies

How Kent County, MI, used Zencity to Assess Threat to County Buildings and Plan its Security Strategy Saving over $500K

  • 7 min read
Navigating Controversy: Akron's Use of Zencity for Community Trust"
Case studies

Akron Enhances Accountability with Zencity's Sentiment Analysis

  • 5 min read
How the West Sacramento, CA, Police Department used Zencity to Handle Messaging following an Officer-involved Shooting
Case studies

How the West Sacramento, CA, Police Department used Zencity to Handle Messaging following an Officer-involved Shooting

  • 6 min read
How State College, PA, uses Zencity for Performance Management and to Benchmark Resident Satisfaction around City Services
Case studies

How State College, PA, uses Zencity for Performance Management and to Benchmark Resident Satisfaction around City Services

  • 9 min read
How Nevada County, CA, is using Zencity and Community Feedback Data for Performance Management
Case studies

How Nevada County, CA, is using Zencity and Community Feedback Data for Performance Management

  • 6 min read
Clear Messaging: Oak Ridge's Strategy for COVID-19 Testing
Case studies

Clear Messaging: Oak Ridge's Strategy for COVID-19 Testing

  • 3 min read
Case studies

How Augusta County, VA, Used a Zencity Community Survey to Secure a State Grant for Broadband

  • 8 min read
How Normal, IL, Gathered Community-Wide Feedback on ARPA Funding Allocations Using Zencity
Case studies

How Normal, IL, Gathered Community-Wide Feedback on ARPA Funding Allocations Using Zencity

  • 5 min read
Portland, Texas Decides on E-Scooters: Insights from Resident Survey
Case studies

Portland, Texas Decides on E-Scooters: Insights from Resident Survey

  • 6 min read
Oak Ridge Manages Crisis: Tracking Social Media and Misinformation
Case studies

Oak Ridge Manages Crisis: Tracking Social Media and Misinformation

  • 7 min read
Calgary Board of Education: Boosting Stakeholder Engagement and Insights"
Case studies

Calgary Board of Education: Boosting Stakeholder Engagement & Insights

  • 8 min read
Case studies

How Chattanooga, TN Planned their Budget with Resident Feedback

  • 4 min read
Boosting Positive Sentiment: Abington, MA's Crisis Communication Success
Case studies

Abington's Enhanced Emergency Communications: Unified Crisis Approach

  • 7 min read
How Seguin, TX, Used Zencity to Make a Difficult Decision About Stormwater Infrastructure and Obtain City Council Approval
Case studies

How Seguin, TX, Used Zencity to Make a Difficult Decision About Stormwater Infrastructure and Obtain City Council Approval

  • 5 min read
How Decatur, IL, Incorporated Temperature Check Surveys into its CARES Act Funding Allocation and Work with City Council
Case studies

How Decatur, IL, Incorporated Temperature Check Surveys into its CARES Act Funding Allocation and Work with City Council

  • 8 min read
Enhanced Communication: McAllen's COVID-19 Safety Strategy
Case studies

McAllen Addresses COVID-19: Real-Time Feedback for Resident Safety

  • 4 min read
Bettendorf's Use of Zencity AI During the COVID-19 Pandemic
Case studies

How the City of Bettendorf Used AI to Save Resources and Time During the COVID-19 Pandemic

  • 3 min read
Case studies

How the City of Philadelphia Better Aligned Vaccine Hesitancy Outreach with Resident Concerns Using Community Feedback

  • 7 min read
How the City of Arlington, WA used Zencity to drive economic vitality in its community
Case studies

How the City of Arlington, WA used Zencity to drive economic vitality in its community

  • 3 min read
Wasco County Tackles Homelessness: Insights from Zencity Surveys
Case studies

Wasco County Tackles Homelessness: Insights from Zencity Surveys

  • 7 min read
Decatur PD's Strategic Resource Reallocation with Zencity's Blockwise

Uncovering resident priorities and addressing them head on: How Decatur PD Utilized a Blockwise Survey to Reallocate Resources to streets and traffic control

  • 5 min read
Savannah's AI-Driven Communication Strategy for Hurricane Dorian
Case studies

Savannah's AI-Driven Communication Strategy for Hurricane Dorian

  • 10 min read
Case studies

Keeping Your (Digital) Ear to the Ground: How Fort Lauderdale Heard its Wider Community

  • 11 min read
Case studies

The Power of AI and Local Government: Staying One Step Ahead During an Emergency in Dayton, OH

  • 9 min read
Case studies

How the City of Houston, TX, Tackles Distinct Transportation and Urban Mobility Challenges

  • 9 min read
Case studies

Using AI to Tackle Homelessness

  • 14 min read
How Aurora, IL, Leveraged Data Analytics to Help Manage a Mass Shooting
Case studies

How Aurora, IL, Leveraged Data Analytics to Help Manage a Mass Shooting

  • 14 min read
Case studies

How Cary, NC, Used AI to Make Data-Backed Policy Recommendations About E-Scooters to the Town Council

  • 12 min read
Case studies

How Corona, CA, is using Artificial Intelligence for Crisis Management and Proactive Governance

  • 9 min read
Modi’in’s Strategic Use of Zencity for Public Park Budgeting and Planning
Case studies

How the City of Modi'in Tracked the Performance of a Public Space and Planned Ahead Using Zencity

  • 7 min read
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