Tel Aviv

Survey Research Analyst

Tel Aviv
Customer Services Full-time Intermediate

About The Position

How are we?

Zencity’s surveys help state and local governments to understand and respond to the needs of their residents. Our research enables clients to effectively tackle many of their most critical challenges, in areas such as COVID-19 response, infrastructure spending, economic development, and police transparency. With the insights from these surveys, leaders are able to make more informed decisions and deliver better results for their communities.


What is the role

As a Survey Research Analyst, you will create customized survey solutions for our clients, from project planning and questionnaire design through data analysis and reporting. You will also help to develop the next generation of Zencity’s survey research tools and methods, to make innovative and high-quality surveys more scalable through automation and productization. As part of a fast-growing team and organization, you’ll also have plenty of opportunities to build new skills and help shape the direction of the program in the years to come.


Responsibilities

  • Work closely with Customer Success team to determine client needs and deliver on end-to-end survey projects
  • Write and customize questionnaires to measure residents’ beliefs, opinions, attitudes, and behaviors on local and national issues
  • Process, and analyze survey results to inform clients’ decisions
  • Create and deliver to customers reports presenting survey findings and recommendations
  • Collaborate with other team members in developing best practices, testing new research methods, and creating tools to streamline the survey process


Requirements

Required:

  • At least two years of experience with quantitative research in a professional or academic context
  • Experience working with survey data and analysis 
  • Academic training in a related field (such as political science, psychology, or public policy) or equivalent professional experience
  • Native-level English proficiency
  • Excellent writing skills


Preferred:

  • Proficiency in survey design, fielding, and/or methodology
  • Proficiency in statistical analysis methods
  • Ability to analyze data using software such as Python or R
  • Experience presenting findings to senior-level stakeholders
  • Experience working in a service-oriented and client-focused environment
  • Public policy and government experience
  • Familiarity with current events (especially social and political) in the United States




Zencity is committed to building a culturally diverse team and strongly encourages applications from female and minority candidates.

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