Proactive governance requires an invested interest and effort by City Hall to engage with residents and embrace resident feedback. This means taking feedback into account for city policies, priorities, initiatives, and other needs that may arise for the community. An open line of communication – and responsiveness to it – in turn, creates public trust and improves the services that a city provides. That being said, effective proactive governance is a delicate balancing act. How do civic leaders know if they are doing it right, especially when communication has shifted to the digital format?
In our new guide, Best Practices for Proactive Governance: Some of the Best Practices You’ll Want to Adopt for Effective Proactive Governance, we provide some recommended best practices based on our experience working with dozens of cities across the US.
Our guide includes:
- How to harness and embrace the voice of the people
- How to respond and analyze resident feedback
- What type of planning is involved
- And much more!
To read our guide and gain insights on how you can implement proactive governance practices, you can download it here.