Where local government and tech intersect

Upgrading Cities: How CIOs Bridge the Gap Between Cities and Technology

Filing cabinets, clunky phones, computers still running on a dial-up connection, and other relics from the end of the 20th century are some of the things that people might imagine still exist in local government organizations. And in part, there is some truth to these stereotypes. But things are changing. Cities have recognized the need to shift to be more technology savvy organizations and to become “smarter,” but that requires someone with the digital expertise to help connect cities with the right tools and resources. That’s where the CIO comes into the picture.

Leveraging Data in Times of Crisis: Managing a Mass Shooting in Aurora, IL

In February of 2019, Aurora, Illinois, unfortunately, joined the ever-growing list of cities that have experienced a mass shooting within the United States. The outcome of the tragedy resulted in five deaths, as well as six injured, including five police officers. The incident almost immediately went viral on social media and was soon picked up by the national media as well.

What Do Your Residents Think About Your City’s Brand And Why Keyword Searches Can’t Help You Answer That Question

Searching for information has become intuitive, easy, and mundane. All you have to do is open your preferred search engine, type in what you’re looking for, and hit enter. That’s it. What might have taken people hours, days, or even weeks in decades past can easily be achieved within seconds in the palm of your hand with your mobile phone.

AI: The Tool You Didn’t Know You Needed to Save Time and Money For Your City

The budget. It’s a pain point for most cities, especially since it usually entails budget cuts for particular departments, projects, and/or individuals, rather than budget surpluses. For cities, budgets are a complex beast. Ultimately, cities are left with the annual challenge of how to spend limited resources in the most efficient and effective way possible, and this is no easy feat. Especially because cities, in particular, are renowned for being under-funded and under staffed. The good news is that with technology today, the right tools can compensate both for budget and for staffing.