THE BLOG

Where local government and tech intersect

What are the Top Best Practices for Effective Proactive Governance?

Proactive governance requires an invested interest and effort by City Hall to engage with residents and embrace resident feedback. This means taking feedback into account for city policies, priorities, initiatives, and other needs that may arise for the community. An open line of communication – and responsiveness to it – in turn, creates public trust and improves the services that a city provides. That being said, effective proactive governance is a delicate balancing act. How do civic leaders know if they are doing it right, especially when communication has shifted to the digital format?

What’s Trending for Mayors in 2019 at the 87th Annual US Conference of Mayors?

The origins of the US Conference of Mayors lie in the streets of Detroit during the Great Depression. Detroit, just like the rest of the country, was suffering from high unemployment rates and starving citizens that the City couldn’t handle on its own. The Mayor of Detroit, Frank Murphy, asked for help from the federal government and President Hoover, but to no avail. He took a proactive approach and instead decided to search for solutions from those who understood what he was going through best: other mayors.

BBQs, Fireworks & AI: How Technology Can Help Local Governments Manage 4th of July & Other Summer Events

Ah, summer. It’s that time of the year where any thoughts of sweaters are pushed aside, while sunshine, trips to the beach, BBQs, and 4th of July fireworks take center stage. It’s also that time of year when local governments across the country are hard at work putting on fabulous events. Lot’s of them. Whether it’s live concerts or artisan fairs, a large number of people will be heading out to experience summer festivals and the like, including city and county sponsored affairs.

Upgrading Cities: How CIOs Bridge the Gap Between Cities and Technology

Filing cabinets, clunky phones, computers still running on a dial-up connection, and other relics from the end of the 20th century are some of the things that people might imagine still exist in local government organizations. And in part, there is some truth to these stereotypes. But things are changing. Cities have recognized the need to shift to be more technology savvy organizations and to become “smarter,” but that requires someone with the digital expertise to help connect cities with the right tools and resources. That’s where the CIO comes into the picture.

Leveraging Data in Times of Crisis: Managing a Mass Shooting in Aurora, IL

In February of 2019, Aurora, Illinois, unfortunately, joined the ever-growing list of cities that have experienced a mass shooting within the United States. The outcome of the tragedy resulted in five deaths, as well as six injured, including five police officers. The incident almost immediately went viral on social media and was soon picked up by the national media as well.

What Do Your Residents Think About Your City’s Brand And Why Keyword Searches Can’t Help You Answer That Question

Searching for information has become intuitive, easy, and mundane. All you have to do is open your preferred search engine, type in what you’re looking for, and hit enter. That’s it. What might have taken people hours, days, or even weeks in decades past can easily be achieved within seconds in the palm of your hand with your mobile phone.

AI: The Tool You Didn’t Know You Needed to Save Time and Money For Your City

The budget. It’s a pain point for most cities, especially since it usually entails budget cuts for particular departments, projects, and/or individuals, rather than budget surpluses. For cities, budgets are a complex beast. Ultimately, cities are left with the annual challenge of how to spend limited resources in the most efficient and effective way possible, and this is no easy feat. Especially because cities, in particular, are renowned for being under-funded and under staffed. The good news is that with technology today, the right tools can compensate both for budget and for staffing.