In today’s complex urban world, city officials need advanced tools to quickly and easily understand their city, especially their most important performance indicator – their citizens. What do people in the city really care about? What are they pleased with, and what would they like to change?
ZenCity is a citizen-oriented management platform measuring the city’s performance in real-time using citizen feedback.
We collect interactions between citizens and the municipality across all different channels – including the municipal hotline, social media, and urban apps. We analyze these interactions using our proprietary machine learning algorithms to recognize trending topics and keywords, impact level and sentiment. The aggregated results provide city managers with an actionable, real-time view of the issues citizens care about in an easy to use online dashboard.
we analyze data from social media, municipal hotline and any other relevant databases.
the results are aggregated in real-time to show the categories, trends, and sentiment of the discussion – curated to the needs of a municipality.
all of the data can be viewed on a map interface and integrated with other geographic info.
each department can access a view of only its relevant information.
find an interesting trend? Drill down all the way to the actual stories themselves.
the platform can be integrated with existing databases easily and seamlessly.
computer, tablet or smartphone, our web-based app has got you covered.
Our cloud based solution is licensed to local governments in an affordable SaaS model, and can be integrated with any existing data source and adapted to existing organizational KPIs. Our easy integration promises value from day one!
Our platform is modular, and includes a variety of possible plugins and upgrades, including a citizen engagement app, hotline management systems, advanced analysis modules and custom features.
Great Digital Services
Citizen Data Collection
Better City Managment
Smart City 2.0
9 Ahad Ha'am,
Tel Aviv-Jaffa, Israel.